Checking in, I somehow had two reservations booked under my name through Expedia. The night clerk kept saying "To be honest" with me when telling me the problem. She wasn't happy about it. I finally said "You're saying how honest you are so much it sounds like your lieing." And of course front desk clerks lie all the time, saying... more

I was finally able to take my 11 yr old nephew on a road trip. He had previously stayed at the Radisson Gateway with his parents. He loves the sleep number beds. Me, not so much but it's just a personal preference. We did not use the available valet parking and in hindsight probably should have. But it was an... more

I am quite familiar with Cleveland and came back to visit friends this past July. I had my rental in valet and stayed for a weekend. I did use my debit card and was fully aware of all that went with it. They put a hold on the card upfront. The valet gives you a card stating that due to... more

Spent a weekend in Cleveland with some friends. Friends are from eastern PA we're from IL so it was just kind of a meeting point. Cleveland itself has a whole lot of nothing going on downtown except panhandlers. Really lots of closed businesses and panhandlers. There are signs all over in the area around the hotel where the restaurants &... more

Hotel staff was friendly and this place is close to all the sports location. If you go to Fourth St. as stated you can find plenty of food. I did not care for he sleep number bed, plus the hotel was loud. People slamming doors. The toilets are the power flush type and we heard them most of the night.... more

Front desk staff was completely rude. Our room was filthy. Shower floor black and sticky. Hair on floors and walls. curtains ripped at bottom. air conditioning very loud. room smelled like smoke and very musty. We payed $159.00 for one night. Was only worth around $75.00 and, thats being generous. When we asked the valet for a good place to... more

Stayed here recently for an event at The House of Blues and couldn't ask for a better location and price ($65) via Priceline. Right across the street from Quicken Arena and Jacobs Field. Walk to E. 4th restaurants is very easy. We had a handicapped room for some reason and it was huge. Only real issue was the air conditioner.... more

I agree with several other posters - it was not great, but not horrible. One thing I will say right off the bat: This hotel had been classified on other websites as a 3.5 or 4 star hotel. That would be overly generous, in my opinion. 2.5 to 3, maybe. If you want peace and quiet, don't stay here. The... more

This is a decent hotel for the most part. The staff wavered between being helpful and stand-offish. My major complaint lies with my room though. The A/C was broken and made some god-awful noises during my stay. My bathroom was horribly dirty and in need of some major cleaning. The rest of the room was comfortable enough, although the sleep... more