Stayed here with our teenage son for a weekend visit to Cleveland to catch a Yankees-Indians game and check out the Rock and Roll Hall of Fame. The hotel is directly across the street from Progressive Field, an easy walk there and also to Quicken Arena to see the Cavaliers. Parking, for a fee, was convenient behind the hotel and... more

Very nice clean hotel, staff so helpful, room service meal very good, also small store near front desk that sold all kinds of snacks and food that could be warmed in microwave in our room, only complaint was the bed cover of a comforter/duvet that would not hold together. hotel right by the ball park and close to restaurants. room... more

This hotel may not look like a very appealing hotel on the outside, but pleasant on the inside. The room was big enough for the 3 of us, the room was spotless. The hotel dining room was very nice with quite an assortment of foods. We booked the Rock Package, but were quite a distance from the Rock Hall of... more

We went for one night to see a Cavalier's game. The room was ok but there was hair in the shower...gross. Not recommended if you are looking for a more relaxing environment as there was a lot of young children and 20 somethings who spent their time partying in the hallways. One of them even pulled a fire alarm at... more

Have no major complaints. We found the amenities, including complimentary wi-fi and free local calls (up to 60 min.), to be very good, particularly since we booked through Priceline and paid just $42 for our one night. The room was clean and comfortable, although the bedspread seemed to have a lot of mileage on it. The hotel is less than... more

The exterior of the building is a bit daunting- doesn't look like the nicest hotel. However, it's beautiful. The best part of the hotel is definitely the service though. They went above and beyond to make our stay fantastic. A fantastic hotel overall! more

One night stay at HGI-Gateway / Downtown Cleveland. Really helpful, friendly staff on all encounters. As HH Diamond, I was upgraded to a nice sized two queen suite - lots of closet space, granite bar, fridge, microwave. Most importantly - a fantastic bed. 24 hour business center was great - two desktops with printing capability, fax machine - all without... more

I booked this hotel for an overnight in downtown which included a Cavs game and some nightclubs.. This hotel is very nice and up to date. The staff at the front desk was very courteous and the room was nice and clean.. No complaints here.. Hotel was within walking distance of the Quicken Loans Arena and is across the street... more

Stayed one night in this hotel. It is very clean and nicely appointed. The hallways are nicely lit and the hotel was well maintained. The staff in the restaurant were very friendly. The hotel is close enough to walk to just about everything in downtown Cleveland and we did walk miles. We were a little uncomfortable walking back to the... more