My family and I always look for Embassy Suites when we travel. Staying at the Embassy Suites in downtown Cleveland has now left me worrying about staying at other Embassy locations. This is not an atrium hotel. It appears to be in an old apartment building. It's definitely attached to an appartment building. The rooms are large but there's no... more

We chose this hotel because it was close to the R&R Hall of Fame..which, the hotel shuttled us there, and we just walked back. We didnt make it to the free Managers Social (or whatever it was called), but, I have been to other Embassy's and have attended and if its like those...its really nice. Pros: We got a one... more

The reviews on this property were abysmal on the FlyerTalk site, but really quite positive on Tripadvisor ... well the guys/gals at FT were correct. The hotel is old, but more importantly, the carpets are filthy - stained and gross. I had a multi-night stay, and housekeeping did not empty the trash, replace the used/dirty glasses, or seemingly do anything... more

If you expect service, it is essentially non-existent. The check in staff is the most unfriendly bunch I have ever seen (i've been to NYC & Paris)! If you're a Hilton Honors member take your money elsewhere. Upgrades are non-existent! The Hampton Inn nearby looks good and is closer to the city's centre. The Doubletree also looks nice. I have... more

Another fantastic stay at the Embassy Suites! We got an "oversized" room that was bigger than most 1 bedroom apartments. It was clean, had 2 big flat screen TV's and all the other free nice extras like the hot made to order breakfast and evening open bar/managers reception. We found the staff to be very friendly and helpful, especially the... more

My husband and I have stayed at many Embassy Suites throughout the United States and this hotel was very nice. We had a King smoking and the room was big and very clean. We were able to see Lake Erie from the sitting area and the bedroom.The room service was quick and the food was very good. Breakfast was delicious... more

I had seen a few less than stellar reviews on this property, but booked it (with some trepidation) because of the close location to Rock and Roll Hall of Fame, and the price. Wow! What a great surprise. Staff were all extremely friendly and helpful. Property was very clean and room fully stocked. A great value when you consider a... more

I read the other reviews here on Trip Advisor and thought it was a 50/50 chance. I found this hotel to be an excellent value (with my AAA card) at a little over $100 a nite. Yes, there is valet parking at an additional $18/day, but it's hard to find a downtown location where parking is included. We stayed 2... more

On 19th of August 2009, I had a very sick son who was at the greyhound bus station in Downtown Cleveland, Ohio and needed a place to sleep for the night. From my house in Virginia, I made an Embassy Suite phone reservation and the agent told me that since my son was not the credit card holder the hotel... more