We were here for a weekend in September and have to say the customer service was exemplary ! We were treated like royalty from the time we arrived. The rooms are ample enough and the beds VERY comfortable. The breakfast place downstairs was delicious. Lots to do in Cleveland and everything is a quick taxi fare away More

If your going to the house of blues stay here it's down the street. The hotel was very big and had a nice layout, great staff and a nice view of the park. Felt very welcomed and safe here because downtown is kinda rough. Also I noticed the browns football field is close, overall great hotel with a really neat... More

Room was clean and large in central location. The lobby and bar are nice. In evening there were junkies outside the hotel. The heating system in room is super old and you can't really set a temperature so was not comfortable. The iron barely got warm. Bathroom was clean but dated. Unbelievably I got out of shower to find out... More

On a business trip to Cleveland, I went to the Renaissance Cleveland Hotel. For those who are familiar with the Renaissance standards I definitely wouldn't recommend to stay at this one. The Hotel is quite old, they charge USD 10.-- per package you want to be sent to you and the USD 23.-- breakfast ist quite light. You can have... More

Location – The hotel is located in Public Square, which is a great location for most things you may be in Cleveland for; Jacobs Field, Browns Stadium, Quicken Loans Arena and theater district are all within 10 minutes walking distance. If you are coming from I-90, you are just 5 minutes away once you exit. If you want to use... More

We spent a Friday night in this classic hotel on Public Square. The Square was filled with Christmas lights, however rain kept us from being able to go out. The hotel's connection to the Terminal Tower allowed us to do some window shopping in the mall area and check out the Christmas displays there. There is attached indoor parking. The... More

Have stayed here many times but this trip was special. My wife and I took our 15 year old daughter and her best friend into Cleveland for the day. We visited the rock hall before checking into the hotel. We arrived @ 2pm well before the 4pm checkin. Not only were our rooms ready, but they upgraded one of our... More

Wonderful historic property in the heart of downtown Cleveland. Excellent for doing business with Sherwin-Williams or Key Bank as they are easy walks. Close to good restaurants and nightlife and short walk to the Cleveland Indians ballpark. Great staff with beautiful lobby! Pros - great for business or events Cons - rooms are a bit dated and could use some... More

From the moment you walk into the lobby, you are treated with warmth, this is a wonderful hotel. The room was beautiful, well appointed and the beds incredibly comfortable. All of the staff were friendly, knowledgeable, helpful and warm. My friends' and I had dinner at a local restaurant and spent the night here. Stay here two or three times... More