We stayed here for our first anniversary, the Elton John/Billy Joel concert at the Q and visit the Rock n Roll Hall of Fame. We enjoyed our stay and the service was great from every employee at the hotel. Every question asked was answered with professionalism and warmth. The building is beautiful and the fountain area in the lobby is... more

Stayed for family event. Difficult to find at first due to one way streets, very difficult to self-park due to lot full; valet is expensive but almost necessary. Hotel is...old. Rooms are large, but sparse. Windows absolutely filthy, could not even see outside. Curtains are wrenched and ragged. Bathrooms are high school locker room style. Limited TV on old style... more

I recently stayed here for a few nights for work. The hotel is old and has a nice lobby, including a comfortable sitting area with a fountain. The reception staff were friendly and helpful. The rooms themselves are a *bit* on the small side. Overall, the condition and housekeeping were very good, if not impeccable. The hotel is in a... more

My sister and I stayed here during the Rock and Roll Hall of Fame Induction Ceremony week. We travel often and have stayed at many of the Clevland hotels. We enjoyed our stay and the service was great. It was nice to walk to the mall without leaving the hotel. There were alot of celebs milling about, so we got... more

I'd like to start by saying that I paid $60 US plus tax and fees on Priceline for this room. So with that in mind, I would say that this hotel was okay. Our king-bed room was spacious, but damaged. A long gash had been ripped in the wallpaper, and the marble bathroom vanity was chipped in several places and... more

Went up for Indians Home Opener Checked in a little early, no problem. Original reservation was for a standard room. Came back from the game during the 4 hr rain delay and noted that the room smeeled like cigarette smoke. We are non-smokers and Ohio has no smoking in all hotel rooms. Turns out there was a large group of... more

We are staying at this hotel because my grandpa is having heart surgery at the Cleveland Clinic. The hotel is ok, but it's more of a three star hotel or something... I don't know too much about hotel ratings. Anyway... they charge you $13 a day to get internet, my cousin tried it and said it wasn't worth it... We... more

This hotel is very nice and the service is great. It is an older hotel and that shows in the hallways and in some part in the rooms. We could not get our air conditioner to work so had to open the windows. It let nice cool air in, but also all the noise from the streets below. Sirens run... more

Read the review right before mine. It's all correct; although, in contrast to that reviewer, we enjoyed our stay at the Renaissance Cleveland. The pluses outweighed the minuses. I also got our reservation using Priceline, so I was doubly pleased with myself and the world when we were there. PLUSES + Downtown location with walkway to mall and restaurants; can... more