We arrived at the 3 pm check in time. We were assigned a room on the 3rd floor. When we got to the room the security latch was open, propping the door open. I opened the door and saw the bed turned down, lights on in the bathroom and wet towels on the bathroom floor. I said no, no, no,... more

I flew into Cleveland for a one day stay. The close proximity to the airport was just what I was looking for as my business stop was only 5 miles away. The staff was wonderful. Every single employee I encountered was positive and very efficient. As others have stated, the hotel and rooms are a bit outdated as far as... more

I had a very short overnight business trip to Cleveland, OH on March 16, 2009. The Sheraton Cleveland Airport Hotel is very convenient to the airport, a 2 minute shuttle ride away. The staff was friendly and check in was very efficient. The room was small but the bed was comfortable. Room service was very prompt and the food was... more

We stayed here for the motorcycle show and after 3 weeks in the States this was defently our best nights. Very friendly staff, clean rooms, nice and payable restaurant and we got of the show a free breakfast buffet what was to big to eat all of it. Shuttle to the IXX was also very good and liably. Only a... more

As a Platinum SPG member, I stay at lots of Sheratons. Can't beat the airport location if you want to fly out of Cleveland. Room was surprisingly quiet considering the location. Hotel is old on the outside and the inside, including the individual rooms. Club loung breakfast was good. Employees friendly. Common areas need for lighing and carpeting needs to... more

the staff was friendly, the room was clean but outdated and small. The breakfast was ordinary I rate the hotel average, been to better ones and also seen a lot worse shape more

Stayed for one night in early December. It's the only hotel on airport grounds, with a convenient shuttle service to the terminal (2 minute ride). You can actually walk from the terminal to the hotel (about 5 - 10 minutes), but there is no sidewalk. This is an OLD hotel...I would say mid-'70s construction. The rooms are small, and the... more

Stayed here during a roadtrip across the country. Hotel is right next to the airport. Accommodations are so-so. Definitely a flat 3 star - not a 4 star setting. Clean room and bathroom - nothing special. Outside parking is free. They were supposed to have a continental breakfast but we couldn't find it - though we would have had to... more

I recently stayed at the Sheraton for a conference. The rooms are ok but some parts of the hotel could have used a bit of an update. The staff was friendly overall and the food was average (a few things were awesome and a few things were bland). If you’re planning an event there stick to the au gratin potatoes... more