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All 141 Columbus hotels

Extended Stay America - Columbus - Polaris

2.5 of 5
8555 Lyra Drive, Columbus, OH 43240 (Formerly Extended Stay Deluxe - Columbus - Polaris)
Hotel amenities
Extended Stay America - Columbus - Polaris
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Ranked #40 of 141 hotels in Columbus
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53 reviews from our community

    Trip type
Traveller rating
    19
    16
    11
    6
    1
Date Rating
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 19 June 2013 NEW

No frills (no maid service either) but good value. Clean room but check in took a LONG time (30 min or more). Staff tried to be helpful when I asked for something but they seemed to be over worked. Close to where I needed to go and good access to highway. Not bad if you are on a budget.

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TOLEDO
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW

Bumps: check-in process was very long and was charged to go from queen to king (which was previously requested), the security latch was broken and laying on the desk, the iron in the room had red crutty stuff coming from it that wasn't noticed until it was on our clothing, asked for late check-out during check-in and it was approved... More

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Tyler, Texas
1 review
3 of 5 stars Reviewed 29 May 2013

The room was a little too small for a Queen bed (!). Room had a funky smell which might have been cleaning solution or the leftover aroma of a Curry dish. The 'grab and go' breakfast wasn't expected to be much and yet still managed to fall short of expectations. On a positive note, we left a couple of bags... More

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Manager_11525, Manager at Extended Stay America - Columbus - Polaris, responded to this review
3 June 2013

I appreciate you taking the time to write a review of your experience with us.We appreciate the kind comments about our staff; however, we apologize that your experience was not satisfactory. I am sorry to hear of the odors in your room. We have shared your comments with our team will continually work to improve our hotel. I really appreciate... More

Columbus, Ohio
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 May 2013

I wrote a review in Mar 2012, and I am still here for business travel. Many things have changed -- for the better, and things were good before! Exterior painted and new signage, upgrades on laundry facilities and more. So, the hotel is doing well. What I did not mention was location, location, location: very convenient for Magic Mountain, auto... More

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Butler, Ohio
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 May 2013

Found this hotel with Hotwire. Wasn't sure about the booking after notified that was the hotel I booked. Had a girls weekend planned. We were pleasantly surprised with our stay. While not the Sheraton, or not have as many anemities of other hotels, it was definetly a nice, reasonable place to stay. We would stay again.

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See 5 more reviews by Sheridrlng for Columbus
Nairobi, Kenya
1 review
5 of 5 stars Reviewed 8 May 2013

This was my first time to stay at Extended Stay America and I loved it. Room ambience was superb, kitchen and fridge plus cooking pans in the room, couch/bed for a third person. Location was near everything I needed:highway for quick exit and entry, malls for grocery and window-shopping..my wife and daughter loved it too.

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Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review
10 May 2013

Samson - I appreciate you taking the time to write such a fantastic review of our hotel. It's great to hear that our hotel met the needs of you and your family so well. We thank you for your additional comments about your room and the amenities we offer. These comments are of great value to future guests of our... More

Oakville
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 May 2013

This was my second stay here. First one was not too bad as I understood it was more a long stay hotel. Hence the extended part of the Hotels name. However on this stay things were terrible. First the room had these small bugs in the bathroom. I was only staying one night so never called down to reception. Second... More

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See 2 more reviews by Gerald Mr D for Columbus
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review
3 May 2013

Gerald - Thank you for taking the time to write a review of your stay. I am sorry to hear that your most recent stay at our hotel did not meet your expectations. In response, I have met with our housekeeping team to review proper cleanliness standards and am working with the maintenance team to repair items in guest rooms... More

Ohio
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 April 2013

This hotel is close to the freeway, restaurants, and mall. Took me 15 minutes to get to downtown Columbus for a conference. The staff were friendly and the place was clean. I loved having a small kitchen and a fridge to store my food and drinks. I would stay here again.

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Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review
30 April 2013

I received a copy of your review, and wanted to thank you for taking the time to share your thoughts on your experience. I'm glad that you found our staff friendly and our hotel convenient. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Denver, Colorado
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 April 2013

Booked only a day ahead on Hotwire and got a very good price. The room was not all that big, but it did have a small kitchen complete with stove/oven/microwave. I'd say it's approx 15 years old. The area is just loaded with all kinds of local restaurants and of course, the usual franchises. The staff was friendly and worked... More

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Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review
24 April 2013

Thank you for taking the time to provide feedback about our hotel. I am thrilled to hear that our hotel fit your needs so well. We appreciate your comments and hope you will choose to stay with us again when your travels bring you back to the Columbus area. More

Cleveland, Ohio
Top Contributor
81 reviews 81 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 April 2013

Lucked into this on a blind booking on Hotwire. Only $50. Vs $250. Really!! Here three nights for conference and working out fine. Miss daily housekeeping but that's trivial. Room and property in general bright and clean. Great location right off interstate with plenty of fast food and sit down restaurants. Two minute drive to Hilton for conference sessions. Room... More

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See 2 more reviews by FJBCleveland_Ohio for Columbus
Manager_11525, General Manager at Extended Stay America - Columbus - Polaris, responded to this review
23 April 2013

Thank you for taking the time to write a review of your stay. I'm glad that our hotel was able to accommodate your needs so well. We take great pride in offering clean, comfortable rooms at a great value. Thank you again for taking the time to share your thoughts with other potential travelers. We look forward to seeing you... More

 
 
Extended Stay America - Columbus - Polaris
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Additional Information about Extended Stay America - Columbus - Polaris

Also Known As:
Extended Stayamerica Columbus - Polaris Hotel
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America Columbus
Extended Stay Columbus
Columbus Extended Stay
Extended Stayamerica Columbus
Extended Stay America - Columbus - Polaris Ohio
Address: 8555 Lyra Drive, Columbus, OH 43240 (Formerly Extended Stay Deluxe - Columbus - Polaris)
Region: United States > Ohio > Columbus
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#14 Best Value Hotels in Columbus
#17 Family Hotels in Columbus
Price Range: £
Hotel Class:2.5 star (2.5*)
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