The good... Good resting spot after trip. Looks relatively new and in good shape. The breakfast was quick, tasty and fast. The questionable... How can two people check in at the same time. One gets a room with a view. The other gets the parking lot on floor 1. The staff responded and changed my room. Note to self, once... more

Have stayed at a number of Garden Inns and I would rate this one as one of the poorer, if not the poorest. So here are my issues. Like many, I stayed at this property to catch an early morning flight. Columbus airport is literally across the street. I traded the benefit of being near nice restaurants (there are absolutely... more

Normally, I don't hold airport hotels to a very high standard, and even with my lenient expectations, this hotel disappointed. There were several minor things that bothered me that each one, in and of itself, would be no big deal, but roll them all together and I was really left "un-wowed" by this property. The pool's pilot light had gone... more

Great location for our next morning flight out of CMH after a 3 hour drive from Pittsburgh. The room was a decent size and was better than I thought it would be for the price we got - ($80/AAA rate). Friendly staff, nice HDTV in room, comfortable bed (although pillows could be upgraded a bit) and Neutrogena amenities in the... more

I stay in a lot of Hilton properties. This is the least up-to-date property I've visited in the last year. They don't have the new beds (they have the old, hard beds with the icky polyester bedspreads) and the hallway carpeting looks straight out of the 1980's. But the hotel was clean. And even though the mattress was hard, it's... more

After a visit to the terrible Baymount across the street, called to see if we could get a clean room with parking for our car included (not evident this is available by looking at their website - we called to make sure). AAA saved us a few bucks. Staff was very accommodating; hotel was very clean; shuttle was prompt. A... more

One night stay on Christmas night. Impeccable, speedy, customer-friendly service at front desk - had a pre-reserved room off the Hilton site and my room key and reservation were prepared. Room was pleasant with Philips widescreen TV and free wireless high-speed internet access. No continental breakfast included, but nice onsite breakfast buffet and also a McDonald's next door available for... more

This Garden Inn is nice--like most of them. The rooms all have flat panel TVs, decent mattresses, microwave ovens and refrigerators. I stay here frequently; they always seem to keep it well-maintained. The business center has brand-new Dell computers, the indoor pool and spa seem nice, the workout room next door is also very decent. This hotel is perfect for... more

A decent choice if you need to stay at the airport or be in proximity to the East Side of Columbus. It's a cookie-cutter Hilton Garden Inn. Smallish rooms with adequate amenities. Friendly service. They still need to fix the front entrance, though. It looks tacky. more