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All 141 Columbus hotels

Candlewood Suites Polaris

2.0 of 5
8515 Lyra Drive, Columbus, OH 43240
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Candlewood Suites Polaris
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Ranked #73 of 141 hotels in Columbus
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35 reviews from our community

    Trip type
Traveller rating
    6
    14
    7
    5
    3
Date Rating
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 June 2013 via mobile

It is not really a hotel, it has suites. If you need a place to stay near Columbus, this could be your place. Near lots of places for eating without driving and not far away from Columbus. Rooms are big and you can cook in them. It also has an indoor pool. one recepcionist was really nice and other was... More

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Columbus, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 June 2013

Overall: I really like this place and we are comfortable here. Pros and cons are below. The biggest con is the trashy restaurant across the street holds extremely loud events with live music that you can hear in the room - that is the only thing that would stop me from returning. Pros: - Clean - Dog friendly - 24-hour... More

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See 3 more reviews by GVVillage for Columbus
Crestwood, Kentucky
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 26 March 2013

In town for work at nearby Anheuser-Busch brewery and stayed here. Check-in went well with the clerk being friendly and efficient. Not a big fan of Candlewood Suites in general but this one is OK. The area is very nice with lots of restaurants, stores, and a movie theater nearby. The room itself was nice enough with a comfortable bed... More

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Jody M, General Manager at Candlewood Suites Polaris, responded to this review
1 April 2013

Thank you for taking the time to review our hotel we greatly appreciate all feedback that our guests provide. I have researched the room that you stayed in and have made sure that our maintenance staff has remedied the tub drain issue. Feel free to contact me at the hotel at your convenience to discuss your stay in more detail... More

VA
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 24 March 2013

The non-English speaking housekeepers snooped through my dresser every week, I left a small piece of paper in there to confirm and every week I could tell they had gone through all the drawers. There were 5 cars who had their windows smashed and were burglarized on 4 separate occasions and only after the last one did they put up... More

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See 2 more reviews by Roadwarrior64Va for Columbus
Jody M, General Manager at Candlewood Suites Polaris, responded to this review
25 March 2013

Thank you for reviewing Candlewood Suites Polaris regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and want to apologize for any inconvenience you may have experienced, I had a meeting with our housekeeping staff this morning to address the cleaning issue you had. Unfortunately there have been... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 February 2013 via mobile

Requested in advance a room with no fragrance because of allergies. Had to try 3 rooms before finding one that worked. The first night they were doing construction in the adjacent room until 9 pm. The toilet kept stopping up with no load and then overflowed. Manager supposedly had it fixed but didn't bother to have it mopped. Continued to... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Polaris, responded to this review
14 February 2013

Dear Loracy, Thank you for taking the time to review our property. We work diligently to ensure our facilities and service are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I apologize for any inconvenience you may have experienced due to the ongoing construction during your stay as well as... More

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Senior Contributor
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8 hotel reviews
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23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 30 January 2013

I had a great time staying here. The location is nice, it's near other hotels and dining and shopping places. An easy access from Worthington. There are a lot of restaurant nearby. The room is nice and clean. Although it's a small motel/hotel, it's nicer than other small hotels. I stayed here for a business trip and it's worth the... More

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Columbus
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 November 2012

I'm always pleased with my stays at various Candlewood Suites so I'm a surprised by my unhappiness with this one. Plusses are the indoor pool, the myriad of things to do/see in the area, & the hotel is always clean. I compliment this chain on the excellent sleep I get & the friendliness of the staff. Not so here. The... More

Was this review helpful? Yes 1
Jody M, General Manager at Candlewood Suites Polaris, responded to this review
26 November 2012

Thank you for taking the time to review our hotel. I apologize that your stay did not live fully up to your expectations. It is not acceptable for our housekeeping staff to close doors and allow them to slam or bang and I will be showing the review to our staff to make sure that it does not continue. I... More

Top Contributor
79 reviews 79 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 November 2012

Conveniently located and a great value. The rooms have a full kitchen with a microwave and there is also a BBQ grill on site if you're in the mood to 'que. I would avoid the first floor rooms since they are so close to the parking lot. I highly recommend this location.

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See 3 more reviews by khoward67 for Columbus
cincinnati
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 September 2012

Loved this place, we had a room with a complete kitchen, office area and two queen size beds. The hotel was clean, had a workout room, indoor pool and a mini food area. It is close to everything in Polaris. Had a great time!

Was this review helpful? Yes
Jody M, General Manager at Candlewood Suites Polaris, responded to this review
17 October 2012

Thank you for taking the time to review our hotel. We are glad that you had a great time and enjoyed your stay! Mr. Jody Mayer General Manager More

Atlanta, GA
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 September 2012

We stayed with family in several different rooms styles to fit each of our needs. Some rooms are the normal standard rooms while others are studio and bedroom suites. All rooms are clean with new furniture and spacious bathrooms. Convenient location near Interstate-71. Polaris Shopping area is very close with many restaurants within walking distance. Pets are welcome and have... More

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See 4 more reviews by I_Dot_The_I for Columbus
 
 
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Additional Information about Candlewood Suites Polaris

Also Known As:
Candlewood Suites Polaris Hotel Columbus
Candlewood Suites Polaris Hotel
Candlewood Suites Columbus
Candlewood Columbus
Columbus Candlewood Suites
Columbus Candlewood
Candlewood Suites Polaris Columbus, Ohio
Address: 8515 Lyra Drive, Columbus, OH 43240
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #73 of 141 hotels in Columbus
Price Range: £
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Consider us home at Candlewood Suites Hotel - Polaris. Our property features Studios with 1 Queen Bed, Studio Doubles with 2 Full Size beds, and One Bedroom Suites (a queen bed plus pullout sofa) and have fully equipped kitchens with amenities such as a full size refrigerator with an ice maker, 2 burner stovetop, dishwasher, and cooking and eating utensils. Relax in an overstuffed recliner and watch a complimentary movie (a DVD and CD player are provided in your room). Enjoy other complimentary services such as free local calls and high speed Internet access. Visit our 24 hour convenience store, or work off some stress in our Fitness Center while you do your laundry in our complimentary laundry facility. Please don t forget your pet we are a pet friendly hotel too. (Fees apply). ... more   less 
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