Traveled with spouse for business. We had a lot of luggage, so used a luggage cart, which was immediately available. However, the front door is a pull-open, single-wide glass door, so one of us had to hold it open while the other pulled the cart. And, there were two of those doors, as the cart was in a tiny vestibule... more

Situated on a street that contains a Motel 6, America's Best Value Inn, and an Econolodge, this hotel seems perfectly content to be the best on its block. It is... barely. I recently was awarded this hotel via Priceline.com. This hotel is dingy, depressed, and barely adequate for its function of a place to sleep. Hidden in a corner off... more

I would not recommend this as a go-to hotel for a female business traveler. From the very beginning, I was unsure I really wanted to get myself into this, but thought, "It looks decent enough." Eh... I'm a person who can "roll with it", if you know what I mean. I probably should have just rolled away. I had a... more

In 24 hours, we went from a real gem of an hotel, the Platinum Award Winning Confort Suites in Somerset, NJ to the worst Comfort Suites we have ever stayed in ! The next worst in line being the Comfort Inn & Suites of Springfield, MO. This Columbus East CS looks dirty, is at the end of a dingy looking... more

BED BUGS....BED BUGS.....BED BUGS October 1, 2008 I have been a choice rewards member for 3 years. While driving from Virginia to Illinois my wife, daughter and I stopped at this hotel. The 2 queen room seemed nice enough that night and we all showered to get a fresh start the next day. In the morning our daughter had bites... more

Do you have some better image in the name of "Comfort Suite" to compare with other hotel brand? (Honestly to say, I was such person) If you are such person, you will see the [----] experience here. The facility is hidden by another hotel or carpark. And you can see the other room or people in very closed. Of course... more

We stayed at the Comfort Inn East while attending a softball tournament. The entire team booked rooms here as well as many other softball teams. The condition of the hotel was the major talk among parents at this softball tournament. The hotel is located between two seedy looking motels and the area generally appeared somewhat dumpy. The inside condition of... more

Initially I checked into this location online. I was concerned with all of the bad reviews but since I am faithful to C.H. I decided to call the hotel directly to inquire about the complaints. The manager assured me that the accomodations were very clean and comfortable and offered a 100% satisfaction promise. As I approached the location I was... more

A definite mixed bag...and I'm here right now. My biggest concern is the location. It is nestled between two low-end motels, and the area doesn't feel safe. Not "bad part of town" safe, but just a once-decent suburban area that's seen its better days. Just an hour ago, I was treated to the sights and sounds of a police helicopter... more