Thank you so very much for accommodating my husband & I at the Crown Plaza for three nights for our 1 yr. engagement celebration. Our first trip back to Columbus since we moved to Ireland in Jan. I can't thank you enough for the special treatment you provided. The extra large king room, the bag of Buckeye Crunch, bottled water... more

This hotel was clean and the staff was courteous and helpful. Our room was nice, but rather small. We were assigned to a handicapped room with the modified shower without anyone asking us if this was okay. There were not enough power outlets in the room to easily plug in items we needed to charge and/or use (laptop, cell phone,... more

I have stayed at this hotel 3 times in the last year, most recently last night. I have also stayed at the Lofts across the driveway and will be returning soon. This hotel has gone thru a wonderful renovation but needs to work on training their staff. Check in and valet was smooth and swift even when they were the... more

Negatives: If you've over 50 think twice. Phones, Dream Machine alarm clock not user friendly - intuitive -- and who needs that when they are tired! Flat sceen tv doesn't have adjustment for High Def vs. normal, so much distortion (fat heads!). ONE packet of coffee and ONE packet of decaf provided and then coffee pot didn't work (I discovered... more

I was in town for a concert at the Nationwide Arena (a short walk down the street) so I only had a two night stay. I had never stayed at a Crowne Plaza and the only photo's I had seen where before the renovation, so I was a little hesitant. This was by far the nicest hotel I have ever... more

I was very impressed by the rooms at the Crowne Plaza Columbus Downtown. They look like they've been remodeled recently as the furnishings are very modern. The room we stayed in was like a suite. It had a small couch and a chair with an ottoman that you could sit in to watch TV (flatscreen) although you could also watch... more

We stayed one night here for a wedding and it was a nice stay. The bed was very comfortable and the room was clean. Check-in and check-out were both quick and easy. The elevator gave us some problems on arrival and wouldn't take us all the way to our floor (11th) so we rode up and down and finally it... more

I have nothing bad to say about my stay. The room was clean and updated with some nice features. I only stayed one night, but I was happy with everything. more

I don't understand some of the negative reviews this hotel has gotten; I've stayed there at least twice, in December 2006 and April 2009, and it has been just fine. Dirty, uncomfortable, outdated rooms, and an unfriendly staff? Are we even talking about the same hotel, 33 E. Nationwide? One thing I appreciated about my most recent visit was that... more