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Sheraton Columbus at Capitol Square Hotel

4.0 of 5
75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
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Sheraton Columbus at Capitol Square Hotel
Ranked #61 of 141 hotels in Columbus
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105 reviews from our community

    Trip type
Traveller rating
    20
    37
    24
    13
    11
Date Rating
Fort Wayne, Indiana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 19 May 2013 NEW

Nice hotel, great location. Recently updated bathroom with granite countertop, and top notch bedding. Unfortunately housekeeping staff did not clean carefully. Our hotel room looked very nice but we found an empty sports drink bottle on the floor near 1 of the 2 double beds, and M&Ms on the floor near the floor lamp. Other large chunks of snack crumbs... More

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Glenmont
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 10 May 2013 via mobile

This hotel's rooms are not up to Sheraton standards. The hotel itself is centrally located, the staff friendly and competent but my room was dirty, dusty and not at all what I expected. The carpeting was filthy, all furniture covered in dust, and I had to call down to get my bathtub cleaned on arrival. Even the in room coffee... More

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Charlotte, North Carolina, United States
Senior Contributor
26 reviews 26 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 7 May 2013

We attended a meeting last weekend at the Sheraton on Capital Square in Columbus, Ohio. This was the former Hyatt on Capital Square. The hotel shows its age and the new management, I suppose, is struggling to bring the hotel back to its original style. We were struck by the poor state of plumbing - dripping lavatory and difficulty regulating... More

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Boca Grande, Florida, United States
Top Contributor
71 reviews 71 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 5 May 2013

The rooms are attractive and the location is excellent. But the from-other-room noise in my room(s) wrecked my stay. My initial room was part of a three room suite (I was traveling alone and had not requested any connecting accommodations). As I staggered, exhausted into my room at 10PM - I could clearly hear the phone conversation in one room... More

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Chicago, Illinois
Contributor
17 reviews 17 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 22 April 2013

Friendly staff, nice beds, decent sized rooms and good capitol view. The property was recently updated but need more upgrades. The shower is impossible to turn on. The front desk said they get 20 calls per day. You have to pull the handle straight out even though you think you are going to rip the handle out of the wall.

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SheratonDowntown, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review
29 April 2013

Dear Nick007FSU, Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. Glad to hear that you enjoyed the Sheraton Sweet Sleeper Beds. I do apologize for the issues encountered during your stay with... More

Minneapolis
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 April 2013

This hotel was recently renovated and I love the updates. Great decor, really comfy bed, full-size Starbucks in the lobby. Front desk staff was really helpful as well. There's a CVS and a Subway just a block away, and of course the Capitol building is right there, too.

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SheratonDowntown, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review
29 April 2013

Dear shawnagreg2, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is always great to hear that the complete renovation is well received from the Sheraton Sweet Sleeper beds to the Starbucks. We are very happy to know you enjoyed your time at the... More

Boston, Massachusetts
1 review
3 of 5 stars Reviewed 17 April 2013

Great location. AM hot water is a challenge on lower floors. $10 per day WIFI should be a thing of the past. Valet parking only adds to your cost. Ice machine may/may not be working. Staff is accommodating.

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SheratonDowntown, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review
29 April 2013

Dear T C, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. We apologize for the water and ice machine issue, that is not a standard and the issue has been addressed. As a management team, we take all comments seriously and share them with... More

Kingston, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 17 April 2013

This hotel, across from the Capitol Building in Columbus, is ideally located for business or travel. The parking was easy, the checkin was efficient, the hotel room was spacious and well kept. This is a superb choice when visiting Columbus.

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See 2 more reviews by sandbanks1952 for Columbus
SheratonDowntown, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review
18 April 2013

Dear sandbanks1952, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. We are very happy to know that you appreciated our location, parking, and guestrooms. Sheraton strives to exceed the guest experience and I am pleased that you shared this feedback. Thank you for staying... More

Canyon Lake, Texas
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 April 2013

House keeping in this hotel definitely needs an over haul. We are talking about a Sheraton Hotel. I would expect at least the room to be clean. With that said they also charge 10 a day for Internet. Ridiculous! A Super 8 Has higher standards.

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SheratonDowntown, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review
15 April 2013

Dear mystiss, Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. I apologize for the housekeeping issues experienced during your stay. If you are willing to provide additional information on specific housekeeping concerns... More

Cleveland, Ohio
Top Contributor
99 reviews 99 reviews
46 hotel reviews
Reviews in 55 cities Reviews in 55 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 24 March 2013

very good location - just one block from the state capitol. plenty of restaurants, shops, etc. within easy walking distance. check in was friendly and efficient. room was spacious. in general, room was generally clean - however it appeared that the room had not been dusted anytime recently . all flat surfaces seemed to have a layer of dust. needed... More

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SheratonDowntown, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review
27 March 2013

Dear jon s, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is always great to hear positive comments about our hotel and staff. I apologize for the dust in the room, which should have been caught prior to your arrival. Also, there are... More

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Additional Information about Sheraton Columbus at Capitol Square Hotel

Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Sheraton Columbus At Capitol Square Hotel Ohio
Address: 75 East State St, Columbus, OH 43215 (Formerly Hyatt on Capitol Square)
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #61 of 141 hotels in Columbus
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 
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Sheraton Columbus at Capitol Square Hotel
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