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The Westin Columbus

The Westin Columbus
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 28 reviews
28 Reviews
5.0 of 5 stars
7
4.0 of 5 stars
7
3.0 of 5 stars
3
2.0 of 5 stars
7
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#22 of 121 hotels in Columbus
Description:
Beautiful historic downtown hotel, newly renovated in late 2007! Enjoy the traditional feel with a contemporary look and all the modern conveniences... Beautiful historic downtown hotel, newly renovated in late 2007! Enjoy the traditional feel with a contemporary look and all the modern conveniences of today. On-site restaurant, bar, and 24-hour room service allow you to enjoy all meals of the day. Valet and self-parking available (fee). Wireless HSI complimentary in public areas. Pet friendly hotel (1 pet, max 40 lbs.). more » « less
  • Address
    310 S. High Street
    Columbus, OH 43215
Check Rates: £81 $161 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 3.5 of 5 stars Based on 28 traveller reviews
  • What to Expect:
    • 3.5 based on 23 reviews Rooms
    • 4 based on 23 reviews Service
    • 3.5 based on 22 reviews Value
    • 4 based on 23 reviews Cleanliness
    • 3.5 based on 3 reviews Dining
  • Recommended For:
    • 30% based on 26 reviews Older Travellers
    • 30% based on 26 reviews Families with Teenagers
    • 20% based on 26 reviews Families with Small Children
    • 20% based on 26 reviews An Amazing Honeymoon
    • 10% based on 26 reviews Young Singles

Reviews of The Westin Columbus

( 1-10 of 28 )
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4 of 5 stars
virginia
29 Jun 2008

Very good stay in downtown Columbus. Check in was great and the staff was very nice and helpful. I knew about the Parking ahead of time so the $20 did not bother me. Everything went well for me during the stay. It was obvious a lot of work went into the restoration and it shows. more

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5 of 5 stars
Columbus, Ohio
19 Jun 2008

I've stayed here in the past and would say it's my favorite hotel on the planet. I love the charm and the history, the corner rooms, the showers and beds, just the overall feel. Perhaps this is why my husband chose it for our wedding night. Our friends delivered the luggage earlier in the day and the hotel allowed them... more

16 May 2008

Our one night stay at this establishment was excellent. All staff members were very helpful and accommodating. The rooms were very clean and extremely comfortable. The rooms are quite small but we knew to expect this prior to arrival because of reviews and being that it is a historic building. We have absolutely no complaints (other than the $20/night parking... more

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5 of 5 stars
Cleveland, OH
12 May 2008

Our stay, while short, was excellent. All staff members were helpful and extremely accommodating and we were impressed with the cleanliness and comfort of the rooms. From crystal clear plasma screens to thoughtful room amenities to bedding that was downright heavenly, we loved it all! While we never saw this hotel before their renovation, we can attest to the success!... more

Management response from
Westin_Columbus, Manager

Thank you for your kind words. We agree that since our transformation, the Westin Columbus is definitely worth another look. It is true that many of our rooms are small, and due to the age of the building there is little we can do about the size. We do try our hardest, however, to make sure each and every guest...

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4 of 5 stars
Cleveland, OH
2 May 2008

While in Columbus on business I stayed here for 2 nights. The staff was all extremely pleasant and helpful. Everyone from the parking attendants to the cleaning staff should be commended on their hospitality and attention to detail. The lobby and public spaces are beautiful and they keep the character of the building. Linens and bed were comfortable and the... more

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2 of 5 stars
Chicago Suburbs, IL
3 Mar 2008
0/1 found this review helpful

My husband and I just stayed at the Westin in Lombard (back home, in IL) a week ago and had such a great experience there we were really looking forward to our stay in Columbus at the Westin. Unfortunately, we were rather disappointed by a few things at this hotel. The good: When we walked in, we were taken by... more

Management response from
Westin_Columbus, Manager

Thank you for your detailed review. We make it our goal to make sure all our guests are happy during their stay. We are glad you were impressed with all parts of your experience except the room assignment and we regret that you weren’t completely satisfied. We are proud of our staff and what they do to make sure a...

24 Feb 2008
1/1 found this review helpful

The red brick dowager has nearly completed her renovations, and she's looking awfully good. We stayed 3 nights mid-February 2008, and all rooms and lobby were completed. Work continues on the main entrance and restaurant. The decor is now decidedly "Westin" - sophisticated, understated, contemporary. Hallways and rooms are in shades of brown and beige. Carpets are textured and elegant.... more

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5 of 5 stars
Columbus, Ohio
23 Dec 2007
2/2 found this review helpful

I took my wife here for her birthday. We're from the area. First off, this place has been getting a bad rap for a while on trip advisor for it's decor and building quality People need to understand that this is a historical building not some fancy new one. So the building wasn't originally designed with today's modern traveler in... more

Management response from
Andrew Kucko, Manager

Thank you for your kind words! We indeed love to see guests bring their pet with them. She looks very happy in your pictures. We are glad you were able to enjoy your wife's birthday with a wonderful celebration! We look forward to seeing you again soon.

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3 of 5 stars
beatricepugzilla
16 Dec 2007

Read all the negative reviews and almost booked another hotel -luckily I did not. The room was on the smaller side compared to some but more than enough for one business person. It was just like any other WESTIN in any other City except that it is was really cheap - this is the most inexpensive WESTIN I have ever... more

Management response from
Andrew Kucko, Manager

Thank you for giving us a chance after seeing some not-so-good reviews. We hope the renovation and change in focus made an impression on you. We look forward to seeing you again soon.

30 Nov 2007

Wow. We stayed here as a little escape from our kids and it was great. The service was superb. The rooms are a little cozy, but if you’ve ever stayed in a historic hotel, I think that is part of the charm! I know they had bigger rooms and suites, but we booked last minute and got a great deal.... more

Management response from
Andrew Kucko, Manager

We are so glad you enjoyed your time with us! Seeing the plaster artisan at work was quite a spectacle, wasn't it? Did you know that he is actually the great-grandson of the artisan that did the original plaster work for our hotel back in 1896? It's true! Come back soon and see the finished product, I'm sure you'll love...

Reviews of The Westin Columbus

( 1-10 of 28 )
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The Westin Columbus Address

310 S. High Street, Columbus, OH 43215