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Sheraton Suites Akron/Cuyahoga Falls


Hotel class 3.5 of 5
1989 Front St, Cuyahoga Falls, OH 44221
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Reviews you can trust

90% Recommend
4.5 of 5 stars 61 reviews
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By trip type
All (61)
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5 of 5 stars
EastLiverpool,Ohio
30 Nov 2009 | Trip type: Business New

What a great experience we had at the Sheraton.Overall the complete stay was great from the room to the restaurant with a stunning view.But probably the most memorable aspect was the nightcrew on the front desk.They went above and beyond to make our stay enjoyable.We would recommend this hotel and we will be back if we need to stay anywhere... more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you for sharing your experience at the Sheraton Suites Akron/Cuyahoga Falls with the readers of TripAdvisor. I am very happy to hear that you had such a memorable time during your visit. I will certainly apps along your kind remarks to our evening guest service staff at the front desk. We do look forward to welcoming you...

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4 of 5 stars
harrisburg, pa
28 Nov 2009 | Trip type: Family New

This was overall a very nice hotel with very good service and attention to details. The staff was very friendly and attentive and the property is situated in a very unique setting. Despite the fact we booked this through hotels.com which was very inflexible and poor servicing of the booking, the hotel staff far exceeded expectations and was quick to... more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you for sharing your experience at the Sheraton Suites Akron/Cuyahoga Falls. I am glad that you enjoyed your visit and found the staff to be accomodating. I am sorry to hear that your experience booking through Hotels.com was not as you had expected, although I am glad the hotel staff made the recovery. I hope that you...

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5 of 5 stars
Columbus, OH
19 Nov 2009 | Trip type: Couples

Cuyahoga Falls has a nice Octoberfest weekend. Staying at the Sheraton made for a fantastic Fall get away. more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you for staying with us during the recent October fest celebrations. With all of the activity across the street, the Sheraton Suites Akron/Cuyahoga Falls has certainly become a polular destination during the festival. I encourage you to come for another visit - the city also hosts Rockin on the River Friday nights during the summer and the...

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5 of 5 stars
melandcat
19 Nov 2009 | Trip type: Couples

Beautiful property, top notch service, comfortable in every way. We've been staying here for over 10 years and Sheraton Suites in Cuyahoga Falls has always lived up to or exceeded our expectations. more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you for being so loyal to the Sheraton Suites Akron Cuyahoga Falls. We certainly appreciate the kind remarks and look for to exceeding your expectations well into the future!

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5 of 5 stars
Illinois
4 Nov 2009 | Trip type: Business, Solo travel

Great service, excellent dining, clean, updated rooms make for a pleasant stay each time. This is first hotel I check for availability when traveling to the Akron area. more

Management response from
Robert Trammell, General Manager

Dear Guest: I am very happy to hear that the Sheraton Suites Akron/Cuyahoga Falls is your first choice when traveling to our area! We certainly do value our loyal guests and are very pleased that you enjoy your visits with us. We look forward to having you as our guest for a very long time!

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4 of 5 stars
Cincinanti
31 Oct 2009 | Trip type: Business, Solo travel

I attended a conference at the Sheraton in Cuyahoga Falls and having stayed there before I was familiar with what to expect but the experience did not disappoint me. The setting is fantastic and the restaurant, lounge and even the meeting rooms had great views of the Cuyahoga River gorge. Unfortunately my room faced the street but the room's suite... more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you for sharing your experience at the Sheraton Suites Akron/Cuyahoga Falls. I am very happy to hear that your conference was good and that you enjoyed Piatto Novo restaurant and Novo Lounge. We do pride oursleves on offering a wide variety of beverages - including a nice beer selection, thanks for commenting on that! We hope that...

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5 of 5 stars
Queens, NY
30 Oct 2009 | Trip type: Business, Solo travel

Service was excellent. Quick check-in by Chet the Front Desk Clerk. The food was excellent. Try the Lobster Bisque, the best I have ever had. Televisions looked updated, room was very clean. Took a trip to the Football Hall of Fame. Plan on coming back next year and staying here. Try to get a room facing the waterfalls, very cool. more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you for posting your review of the Sheraton Suites Akron/Cuyahoga Falls on TripAdvisor. We love hearing from our guests. I am glad that you liked the Lobster Bisque. It is an old staple - but still a signature dish! You were indeed correct about the televisions. We just recently completed updating our TVs, we now have 2...

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5 of 5 stars
Silicon Valley, California
22 Oct 2009 | Trip type: Family

This was our first time to the Cuyahoga Falls / Akron / Cleveland area, we were here for a wedding (at the hotel). After spending a night in forgettable downtown Cleveland, the beautiful setting of this hotel was a treat. Entering the hotel is a "wow" moment, with the beautiful wood panelling, and the expansive view out over the Falls.... more

Management response from
Robert Trammell, General Manager

Dear Guest: I appreciate the kindness you have shown our hotel and staff as well as the time you have taken to share your experiences with other potential travelers. I am glad that you enjoyed the views of the beautiful Cuyahoga River gorge. If you can find time to travel back to Northeast Ohio again soon, I suggest you spend...

Fantastic
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4 of 5 stars
ohio
19 Oct 2009 | Trip type: Business

The hotel staff were very accommodating, friendly, and went out of their way to assist us with our stay. The hotel was beautiful in all aspects. We travelled for business and had approximately 15 different people stay at this hotel on this trip. Everyone loved the hotel and had no complaints. more

Management response from
Robert Trammell, General Manager

Dear Guest: Thank you very much for taking a moment to express your thoughts about the Sheraton Suites Akron/Cuyahoga Falls in this forum. I am very happy to hear that you and your group thoroughly enjoyed your stay with us. I truly hope that you will find time to return again soon!

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5 of 5 stars
Cleveland
17 Oct 2009 | Trip type: Couples

We could not have been more pleased than we were with our experience at this hotel!!! Our room was very clean and comfortable, the food at the restaurant was superb, the view of the falls was magnificent, and the staff was courteous, friendly and professional. We will definitely be back! more

Management response from
Robert Trammell, General Manager

Dear Guest: I am very pleased to hear that you and your wife had the enjoyable weekend away that you had so desired. The Sheraton Suites Akron/Cuyahoga Falls has always been a great get-a-way, even for people that live within close proximity to our area. We try to offer the best in relaxation, quality service, exceptional food and clean facilities....

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Sheraton Suites Akron/Cuyahoga Falls Also Known As

  • Sheraton Hotel Akron
  • Sheraton Cuyahoga Falls
  • Cuyahoga Falls Sheraton
Address: 1989 Front St, Cuyahoga Falls, OH 44221
Cuyahoga Falls hotels Sheraton Suites Akron/Cuyahoga Falls
4.5/5.0
61