Although front desk and airport van service is pleasant and reliable, and the lobby is attractive, the rooms are in disrepair with peeling paint on outside doors, broken door locks, non-existant electical plates, ticking of microwave. All this makes this a scary place to stay. The restaurant is a pool hall with a bar and bar table although the food... more

I was a little wary of this one, but based upon recent reviews decided to take a chance since the price was right. At the last minute my wife decided to accompany me on this business trip. I was really nervous since she is hypercritical of hotels, cleanliness, etc. And--guess what Mikey--she liked it! This place has been about 80%... more

I booked a package (air + hotel) for a 2 nights’ trip to Cleveland. This hotel was terrible and scary. I asked for non-smoking and they gave me a smoking room. And yes...there was a yellow stain (go figure!) on the towels and a wet hand cloth was still hanging behind the shower curtain. I asked for a new set... more

I was expecting something terrible, especially since I booked it online for REALLY cheap. Nothing of the sort! Everything is perfectly acceptable. I mean, it's no five-star fancy-pants place, but it's also not a mildewed grunge-fest like TripAdvisor led me to believe. I was only here for a night, so I didn't deal with cleaning personnel can't say anything about... more

I've stayed here twice in the past year, my first and my last. The looks can be a bit deceiving when you walk through the door...very nice lobby, well lit, and a good location for airport travelers for a lot less than the on site properties at Hopkins Intl. Unfortunately, thats about it. The room (both times) was out dated... more

This place needs a new cleaning staff! Our room had a dirty Ziplock bag on the bed, pop & beer containers in the bathroom, and a used bar of soap in the tub. We also kept the blinds open to keep an eye on our car! The only positives were the coffee maker and hair dryer in the room, and... more

We got a great deal on this hotel at the last minute on-line so I wasn't expecting too much. Actually the hotel would have been perfectly adequate (bearing in mind the price) if it wasn't for the fact that someone had recently kicked in the door to our room! At least I guess that was happened from the fact that... more

I'm glad I stayed here. After my business partner booked me in this hotel for 4-nights, I read the TA reviews, and paniced. I'm not sure what's happened since the first two reviews were written, but some wonderful transformation has taken place. This is a nice, quality establishment. The lobby is large and moderm (lots of marble). The staff is... more

Female at the front desk was rude and keeps a horrible look on her face and is very snappy with her words no matter how nice you try to be to her. The room stinks. The bed is closely related to a rock. There are not enough towels for two people to take a bath even if they share. The... more