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Country Hearth Inn Middletown


6475 Culbertson Road, Franklin, OH 45005-5701
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3.0 of 5 stars 2 reviews
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1 of 5 stars
Cleveland, OH
24 Jun 2008 | Trip type: Family

I am a flight attendant and often stay in hotels while on the job.
This past weekend I took my daughter (18 mo.) and my niece (4) and my mother down to Middletown for a family reunion. From the second we got there, I was a bit on edge. After spending 15 min. loading out luggage onto a cart to take to our room, we wheeled it around looking for an elevator, only to be told there wasn't one. Luckily, we were only staying on the second floor. Still... a pain to walk up 2 flights of stairs with all your luggage and 2 children under the age of 4. The hotel was HOT. NO A/C! And on an 87* evening. We got to our room only to find our beds had been made with DIRTY sheets! We called the front desk to come change the beds... which they did (unhappily). The beds were decently comfortable. I got up the next morning to use the bathroom and shower only to find mold ALL OVER the inside of the shower curtain and lining the inside of the toilet. GROSS! I called down that morning and demanded a FULL...
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1 of 5 stars
Breezewood, Pennsylvania
8 Aug 2007 | Trip type: Family
1
person found this review helpful

My room at the Best Western Regency had several problems, the most notable of which were PILES OF CIGARETTE ASH ON THE BEND STAND in my supposedly non-smoking room. Lights and appliances were unplugged, the bed covers stained, and other items askew.

I was about to ask for a new room, but others in my traveling party told me that their rooms too smelled of smoke. Further, many of their residents were blasting their TVs at ridiculous volumes. My room, for all its griminess, was at least quiet.

I informed the day manager of my problems, and he guaranteed me that the room would be given a thorough cleaning. When I returned at the end of the day, not one speck of ash and not one stain had budged. I had even explicitly asked that the bed cover be changed. It never happened. I tried speaking directly with house keeping, but they didn't speak English (Russian immigrants, in this case).

The location is convenient, but in no other way was this hotel worth the...
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Country Hearth Inn Middletown Also Known As

  • Best Western Franklin
  • Franklin Best Western
Address: 6475 Culbertson Road, Franklin, OH 45005-5701
Franklin hotels Country Hearth Inn Middletown
3.0/5.0
2