Pretty rooms with good view but the staff couldn't care less if you have any complaints. Even though our plan included breakfast n dinner, on the first night, they kept us waiting for more than an hour to figure out if our plan included meals. Moreover, they did not help in getting in touch with our travel agent. The manager... More

We The Tibet Tours and Travels- a Gangtok based tour operator. One of our respected Guest has booked this hotel through us. Keeping the good services in mind they took a North Bengal package in the month of March’13, which has changed their opinion about our company. It was their nightmare to stay at this hotel during the trip. On... More

I checked in at Hotel garden reach at kalimpong on 09.April 2013 with my wife. I was given a room (304) which is the only room in the hotel which does not have an inverter back up!!! So there were 2 hrs of load shedding every night and i and my wife had a horrible experience. They failed to restore... More

we stayed in the hotel in april 2013.the property is average but the unprofessional and untrained staff had made rhe experience bad. from restaurant to room service we found lots of staff members are moving around .unfortunately their eagerness to serve is does not help because non of them were trained to do their job.

Hotel is nice and economic. But which i found wrong about hotel , i am writing here. 1) Hotel location is away from market and you will not get any conveyance to market from 6 PM to 8 AM. 2) We checkout hotel early in the morning at 6 AM and we didn't bath that day because there was no... More

It is good hotel. Staffs are very cooperative. Hotel is clean and well maintained. The best think of my room was the view of Kangchenjunga, it is amazing to see in early in the morning with a cup of coffee. Room has a big window from where you can see the mountain.The location is little bit away from the main... More

The rooms are ok, without heater / other heating facilities. If you ask for one what you get can pass for a night lamp. The bathrooms suck, leaking taps, a water heater which takes 15-20 minutes for water to heat and that to also not in sufficient quantity. You may have to wait in between for water to heat while... More

The hotel is good though the reception is a bit cold in attitude. However the staff working mostly local young boys are very nice & helpful. The rooms are very good & very well decorated. The view of mountains from the terrace is very nice. Food is okie. Breakfast is complementary for most of the guest. The taste & portion... More

Stayed here for one night in December 2012. The room was good but the food wasn't. The cook was asleep at 3 p.m. and the kitchen refused to take an order until 4 p.m. and even thereafter they were reluctant to serve any food. Although the breakfast was included in my package, the kitchen doesn't open before 8 a.m. and... More