We visited this hotel in October 2009. My advice to anyone thinking of visiting anywhere in Greece after the 30th September - DON'T!!! The whole of Crete had already or was in the process of closing for the winter when we arrived. By the time we left - October 29th it was totally closed down, which made for a very... more

Myself and my children stayed there for a week from 22nd oct until 29th,the reason i am telling you the date is so that you know they shut the hotel down during that week but your tour operator wont tell you that.Although the communal areas are nice and big, plenty of sofa's etc,i don't really have anything else good to... more

my family and i went to this hotel back in july 2009 never will ever stay in this hotel again HOTEL FROM HELL.................... pool area dangerous,dirty,no beds to go round for everyone, if you get one it will be rusty and broken rooms are so small that you will not fit a family of four in it The picture in... more

I know you've probably heard it all before - but this hotel is not 5 star. First impressions were good, the hotel has a lovely reception area and foyer, just like the photographs. Our room was not in the main building but one of the annexes. The bathroom was really grotty. The tile grouting was black with mildew, the seal... more

We stayed for a week late October and when we arrived late afternoon, were given the keys to a room on the 2nd floor in the main building. This level and the 3rd Floor have been refurbished to a high standard so I suppose we were a bit lucky. The 1st floor and some of the bungalows are getting the... more

I have just returned from the Serita Beach, we were in a group of 18. The hotel is very nice, lovely furnishings and grounds. My husband and I stayed in one of the bungalows which are not as up to date as the main hotel rooms, but it was still ok. The bathroom was in need of attention and there... more

I read all the reviews on this hotel and decided I would be open minded. Our first impression was good, lovely reception area. We were offered a cold supper on our arrival at 11.30pm which we were grateful for. After supper and a glass or 2 of wine we were shown to our bungalow by a porter who took our... more

After a year building up to staying in this posh 5 star all inclusive i was really disappointed when the reality of the hotel hit. Upon arrival i thought yes we have really hit on here it looked beautiful. The check in staff were helpful to what was needed. We went up to the 3rd floor of the main hotel... more

I have not wrote on tripadvisor before but felt after just returning home from a week at the Serita Beach i wanted to let people know how good it is.I was very worried before going after reading other reports,but i had no need to.I travel abroad at least 3 times a year and always stay in at least a 4... more