Went to a function here. Great food and drink but the hotel restaurant manager could do with some lessons in customer service. Went to pay and there was a grunt from her and that was it. No "thank you for coming" "did you enjoy the meal". Also staff moaned when they couldn't leave off early as we were still drinking... More

We stayed in a family room for one night. The floorboards were creaky but the building is an old coaching inn so this was expected. The guy who booked us in was friendly and helpful, however the dude who checked us out the next day could do with a lesson in customer relations, no smile, no 'how was your stay'... More

We stayed in May on Fri/Sat night (a couple) at The Feathers Holt, and had a good break. We'd read the Tripadvisor comments prior to going, but went with an open mind. The hotel is spotlessly clean all round, with flagstone floors, polished old furniture, beams and a warm atmosphere. We found the staff polite, helpful, professional and friendly. (One... More

I stayed here for two nights in the average but grossly overpriced rooms in March 2013. The rooms were clean, but I've had a better nights sleep in Travelodge for a third of the price.The food, however, was very good, and my dog was permitted to stay with me in the room and in the hotel bar while we ate... More

A group of us (10) had lunch there on a Saturday. The idea is to order from the bar which was simple and easy enough. The opinions in our group was that the food ranged from "good" to "superb" (the latter for a lobster salad). A good choice and pretty good value. So from our experience we would rate it... More

Just returned from the lovely Holt in Norfolk. We were looking for a hotel central to the town so we could enjoy the shops and cafes without moving the car. The feathers came up as a 4* AA rating. Not a cheap B&B rate but it was the right location. When we arrived the staff were very welcoming. We had... More

A great selection on the menu, as we have found over the years. Good food and good value. We were returning after a break of eight years and it was as good as we remembered. The staff were quite helpful, although it would have been better to have been given a menu rather than invited to take one from a... More

Web site showed its best side. Staff seemed ubrupt with one to the point of being rude. Maybe I got them on a bad day, so I will give them the benfit on that score. My room was great. Large bed, sofa table etc. Bed very comfy but the room I thought was too hot but I am always hot... More