That's apart from the bit where you pay of course! The room was not too bad for price but small and had a 'seedy' feel about it. Everything creaks! The walls are made of paper. The floor wasnt much thicker - due to a party downstairs the bed was vibrating from then noise! Not a pleasant experience. We were not... more

Hotel rooms, retaurant, reception and bar have all been refurbished and has recently been awarded 3rd AA star. Staff friendly and polite, food great and would recommend. Mike, the bartender still pulling pints and a real gem! more

DO NOT STAY AT THIS HOTEL, we ended up having to get the police involved..... Five of us booked a one night stay for a friends birthday on Sat night, after myself and my two female friends retired to our rooms my boyfirend and friend's husband stayed in the bar. The two guys were made to go into a back... more

After recently staying in the Brook hotel i feel that some of the reviews i have read are a little harsh according to my experience. The room we stayed in needed a very good makeover but was overall quite clean. On both the two mornings during our stay, we were awoken by the cleaner letting herself into the room to... more

Good Bits: The staff were all very friendly and the food at the restaurant was good. Bad Bits: The room we stayed in looked nothing like the photo on the website. It had a cracked window, a hole in the wall and stains on the bed covers. The room needed a serious make over. Also with the wooden floors we... more

I have stayed at the brook many times over the past few years and always vow never to return but my husband kept dragging me back. Until now that is!! We have endured broken curtains that do not close, out of date milk for the drinks in the rooms. Hard mattresses, bath taps giving scalding or icy water only. Don't... more

After booking six of our friends into this so called Hotel they had the worst stay ever. The bar was open to non-residents until 6 in the morning with music keeping them awake. After complaining the the manager the owner got involved and told them that "their type" were not welcome in his Hotel and told them to "Get Out"... more

The hotel looks really good on the website. Don't be fooled it is in urgent need of a facelift. Our room looked as though it had not been decorated for 25 yeras, it was cold and I had to complain just to to get some heating in the room. That is, once I found someone who could speak English. Would... more

was new years eve so expected a party in under bedroom bar to go on till about 02.30 ish,but never stopped till 5 am,at which point i got dressed and went downstairs to ask when ending,as still had no sleep,was asked if i wanted a drink,i refused and wrote letter to manager to open when he got in at 11am,went... more