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Holiday Inn Brentwood

3.0 of 5
Brook St | M25, Jct 28, Brentwood CM14 5NF, England
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Holiday Inn Brentwood
Ranked #5 of 5 hotels in Brentwood
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161 reviews from our community

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    33
    19
Date Rating
Pembroke, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 May 2013

Use the hotel quite a bit for business. If it wasn't for the gym, we wouldn't bother. Tired rooms, understaffed, slow check in and out. Very good breakfast - which it ought to be at that price. Evening meal the usual overpriced fare. Staff friendly in general.

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Brighton, United Kingdom
1 review
3 of 5 stars Reviewed 1 May 2013

Having just returned from a 2 night stay (which turned into 1 night stay). We should warn anyone who sleeps badly not to stay here. We had a room facing the A12 and the noise was constant throughout the night from the traffic. The room was also too hot so if you opened the window you got loud traffice noise.... More

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IHGCare, Guest Relations Manager at Holiday Inn Brentwood, responded to this review
19 May 2013

Dear fabby222, Thank you so much for your review of our hotel. I deeply regret that you did not enjoy your most recent visit due to the condition of the room that you were given and noise levels experienced. We take all comments into consideration and welcome any opportunity to improve. We will certainly use your comments to improve on... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 10 April 2013

was in a great location for a weekend in Essex. Check in was easy and the staff was very friendly. The rooms were a good size however we had 3 rooms and in 2 of the the windows would not close correctly so was freezing. The Fridge in one of the rooms was broken and when we called reception we... More

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Rugby, United Kingdom
Top Contributor
387 reviews 387 reviews
50 hotel reviews
Reviews in 78 cities Reviews in 78 cities
747 helpful votes 747 helpful votes
2 of 5 stars Reviewed 10 April 2013

Staying in Brentford on business & being a Platinum member, the Holiday Inn seemed to be a good option. Pretty average looking hotel, with very shabby rooms. Stained carpets, frayed upholstery & well in need of a refurb or demolishon! Biggest wind up was no room upgrade (normal when Platinum) & £16 charge for wifi. Now bearing in mind you... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Brentwood, responded to this review
24 April 2013

Dear Chris H, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions, and current WiFi policy prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, and continued loyalty... More

Brentwood, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 April 2013 via mobile

My mother and I stayed here for an Easter break of four nights. My elderly mother is frail and in a wheelchair, so we stayed on the ground floor with a large bathroom which was ideal. We managed to obtain a 'special deal' price (enquire with reception) which was fantastic value for money for a modern hotel. Well worth looking... More

Was this review helpful? Yes 1
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Loughborough, United Kingdom
Top Contributor
51 reviews 51 reviews
47 hotel reviews
Reviews in 47 cities Reviews in 47 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 19 March 2013

The location of this hotel is great for Essex, North East London and the surrounding area, and its 2 minutes off Junction 28. The car park is free, but just isn't big enough for the size of hotel and members of the health club so get there early if you want to park. The reception, restaurant and bar areas are... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Brentwood, responded to this review
2 April 2013

Dear T7PDC, Thank you very much for taking the time to share your comments on Trip Advisor. We are hospitality professionals who work diligently to ensure our facilities are well maintained and we strive to provide service rates that are competitive in the area. It is certainly not our intent to inconvenience our valued customers, but to instead provide good... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 March 2013 via mobile

We arrived in brentwood from our crazy journey catching trains buses and tubes so when me and my friend got there we just wanted to get in our room and chill out!! We was 50minutes early to check in but she didn't bat an eyelid and the check in took 2minutes and gave us our door cards which was great... More

Was this review helpful? Yes 1
Wakefield, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 March 2013 via mobile

Stayed here in March for a training course, but have stayed here many times before, its a good Holiday Inn and I would definitely recommend it, with a special recommendation for Zoe who helped me out with some emergency printing I needed doing.

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Burton upon Trent, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 March 2013

I stayed here with my friends last year for a night out in Essex and I'd stay here gain for sure! The hotel staff were friendly & helpful, the room was a good size (there were 3 of us in the room and we didn't feel crampt) & really clean the rest of the hotel was well kept/well presented. Brentwood... More

Was this review helpful? Yes 2
Bournemouth, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 March 2013

The welcome at this hotel was great- Room very clean and quiet. Quality of the food is really good. Breakfast staff were amazing! How refreshing (and I mean this in a none racial discriminated way) to have local people working in a local hotel! The ladies were great, never let tea or coffee go empty. The gym was nice and... More

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Additional Information about Holiday Inn Brentwood

Also Known As:
Holiday Inn Brentwood Hotel Brentwood
Holiday Inn Brentwood Hotel
Brentwood Holiday Inn
Holiday Inn Brentwood Essex
Address: Brook St | M25, Jct 28, Brentwood CM14 5NF, England
Phone Number:
Region: United Kingdom > England > Essex > Brentwood
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Brentwood
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Holiday Inn Brentwood is located just off junction 28 of the M25 and only 1 mile away from Ford Motor Company in Warley, and 0.5 miles from British Telecom offices. Holiday Inn Brentwood is 15 minutes from Lakeside Shopping Centre, 25 minutes from Stansted Airport, 40 minutes from Central London and is the perfect choice for business and leisure travellers alike staying in and around Essex. At the Holiday Inn Brentwood all guest rooms have air conditioning and are non-smoking. Offering a choice of standard and executive bedrooms as well as Family and 2 Accessible Bedrooms. High Speed internet access is available in guest rooms, lounge and The Academy. We offer a la carte dining in our restaurant, 24 hour room service or bar snacks. Unwind after a hard days work in our fully equipped health club, including beauty and fitness facilities, indoor pool, Jacuzzi, sauna and steam room. Holiday Inn Brentwood is a popular venue for meetings and events and can accommodate a variety of functions in The Academy which can cater for 120 people theatre style, and offers breakout facilties. Events over the forthcoming months close to us:May - Southend Air ShowFree Car Parking available. Kids Stay & Eat Free* *Terms and conditions apply. Restaurant Closed on Sundays ... more   less 
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Holiday Inn Brentwood
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