A nice hotel spoiled by a completely inflexible reception policy. We were attending a local wedding at 1pm and had requested an early check-in (so we could get changed after a long drive). The snotty tone of that call should have prepared me. On the day we arrived at 11.30 and and the conversation went: Me: "Good morning, we've got... more

The County may look a little traditional from the outside, but the rooms have been recently refurbished and are very well equipped, clean and comfortable. There are superb original photographs all around the building, which set the County apart from the uniformity of chain-hotels. The breakfast was excellent and the bar even had a choice of real ales! But the... more

My small double room was newly modernised and had an equally small bathroom. The plasma tv had lots of channels, and free wi-fi was available (Holiday Inns please note !). Across the road there are lots of pubs, restaurants and takeaways, plus the town centre shops if you get there early. The hotel has a large free car park and... more

Entering the hotel, meeting the friendly staff, i thought i would enjoy my stay. Room , clean & tidy, good value for money. Food & service very good. I recomend this hotel more

returned today from a one night stay at the County..found the hotel to be very nice our room was nicely furnished with a comfortable bed, had windows that actually open.we had a bath and shower which was clean. plenty of tea and coffee also toiletries. very clean white towels. my only complaint was the mugs provided, these were dirty and... more

I stay regularly in the County Hotel for work purposes and always find the Hotel friendly and comfortable. The hotel has undergone a massive overhaul and is now one of the best hotels in the area. There is a very comfortable lounge area with a bar and the hotel is warm and welcoming. The food is of a very good... more

I stayed there for a wedding last weekend with my 4 year old son and husband. Room was lovely size, with a proper bed for the child! Staff were very helpful. more

Did not see the standard rooms as I booked one of the premium rooms. The room was clean and in good order but if mine was a superior room It makes me wonder what you are getting in a standard room? However, the bathroom was superb quality, spacious with a seperate shower and bath. Was also meant to have free... more

This is our second visit to Chelmsford and only heard about this hotel after a bad experience at a previous hotel in Chelmsford High Street. We live in Lincoln, Lincolnshire, but originate from Chelmsford and would eventually like to move back. Upon arrival at Reception we explained our situation and enquired if there were any vacancies for the next two... more