Stayed here for a weekend break. Hotel very busy with a number of people similarly on a spa break (shame not enough beds around the pool to accommodate them all!) or for afternoon tea. Service really poor in the restaurant; orders taken incorrectly and food took forever to arrive. When it did turn up, it was all rather bland. HAd... More

I really think this Spa a retreat is just ok. We started with afternoon tea, which was ok, but unlike most places if you ask for extra there is a cost. Internet would cost you £5, again a rip off in today's age. The Spa is ok not very big and could see that if this was full, you would... More

Myself and my boyfriend stayed at Greenwoods so that we were close to a wedding taking place at Crondon Golf Club. We arrived just after 2pm and the reception staff were friendly and welcoming. Our room was HUGE, clean and had a very big comfortable bed. It looked out over the gardens and was lovely, bright and airy. We had... More

My partner and I visited Greenwoods In May 2013 and were greeted by very helpful and friendly receptionists who informed us of timings for lunch and treatments. Upon arriving at the Spa situated downstairs, we received a warm welcome from the manager Sam and her team, who gave us fresh robes and slippers. The changing rooms were clean, as was... More

Me and my mum have been visiting here for the last few years, usually just before we go on holiday for a bit of a pamper. We have usually booked through last minute.com and have had a treatment and a two course lunch included. Treatments have always been really lovely, we have tried facials, mani and pedi and massages. Only... More

Have been to several Spa days around the country but this wasn't one of the best experiences I've had. Treatments were excellent and place is very nice but 'misunderstanding' meant one of our party didn't get the treatment they'd booked and paid for, although a refund was given. But it was the unfortunate manner in which the Manageress of the... More

We arrived at the Hotel at about 2.30 and although there was a function and it was busy we were checked in quickly by the friendly and efficient Reception staff. Our room was beautiful with a lovely round window at the end and we had a peaceful view overlooking a courtyard and fields. We went for a swim and although... More

Arrivring at Greenwood and checking in was great. loverly welcome. change to go in spa which was cool, swimming pool even colder! had a shower in changing rooms BLACK hair in plug hole lots off, made me feel sick. felt the changing rooms could do with a clean. Had a face massage brilliant! bar staff where brilliant, had a evening... More

My son took his girlfriend for afternoon tea for her 16th Birthday. I had called the manager that morning to ask her to make sure they were ok as he was feeling a bit nervous. I arrived to pick them up at 5.30 and they had a wonderful time. Malwina the manager had assigned one of the waiters Luke to... More