They say 'never judge a book by its cover' and how true this is of this hotel! On the outside the hotel looks nice, clean and worth the money they charge.....on the inside it is dirty, old and in need of modernisation. The carpets, as mentioned by others that have reviewed this ghastly hotel, are old and shabby with the... more

Got 2 rooms at the Westcliff with 3 mates this past Saturday night. Both rooms were newly renovated, big, clean and had direct views of the water. Hotel manager (Jean) couldn't have been nicer and more accomodating - and the rest of the staff were great as well. Hotel is about a 5 minute walk into the main town and... more

I stayed at the Westcliff Hotel recently to attend a friends’ nearby wedding. I decided to opt for a 'Luxury room' at special rate of £115 per night instead of £130. The luxury rooms have sea views, 4 poster beds and 'some' benefit from spa baths. Upon arrival at the hotel the staff were friendly and directed us to our... more

Stayed here on a business trip and despite the ok appearance the inside was a different kettle of fish . The room was very shabby and the carpets sticky so much so l had to lay the spare towel s down to provide a walk way to the bathroom where you could only have a bath as the shower had... more

To be honest I wasn't expecting much but at the last minute I had decided to visit sunny southend, where I had gone as a child, and this hotel seemed to have the last available room for the Bank Holiday weekend. Parking was a little awkard as none allocated for the hotel and you have to find street parking but... more

Stayed two nights. First night room was extremely hot with no airconditioning and one small window. Second night transferred to much larger sea facing room with larger windows (a suite) much nicer. Staff friendly, breakfast adequate and evening meal pleasant. Interior decor dated and very hot creaky stairs and a rabbit warren of rooms. more

Aging gracefully, perched on a hill with a snooty nose looking down at the rest of tatty Southend, my home town. I was returning for a break of music and footy, really nowhere else good to stay, someone should open a chain (Holiday Inn Express anyone?), they would clean up. Loved the creaking floors, the plumbing noises in the night,... more

I stayed at the Westcliff Hotel for three nights for a business trip and although it wasn't my first choice I was pleasantly surprised. The room had recently been refurbished in a modern style with a wall mounted plasma screen tv. Breakfast was enough to set even the hungriest person up for the day and the staff were very friendly.... more

I was un-fortunate enough to be forced to stay at the hotel due to a course which I was to attend for 2 weeks in southend. I've been about and stayed in a fair few hotels through work and without a shadow of a doubt this was the worst hotel experience ever. The rooms are tiny and seriously outdated, the... more