Gleneagles Guesthouse Southend (Westcliff-on-Sea) - Hotel Reviews

Also Known As:: Gleneagles Guesthouse Southend Westcliff-On-Sea, Southend-On-Sea

Address: 5 Clifftown Parade, Westcliff-on-Sea, Southend-on-Sea SS1 1DP, England

Region: United Kingdom > England > Essex > Southend-on-Sea > Westcliff-on-Sea

Hotel Style:

Ranked #2 of 6 hotels in Westcliff-on-Sea

Price Range: ££

Official Description (provided by the hotel):: Gleneagles is a Grade 2 listed building built during the 1850’s.It operated as a Hotel until 2001 and now operates as a Guest House. Under new ownership Garry and Penny look forward to welcoming you soon.Gleneagles is only 15 minutes from Southend Airport and is situated in Southend’s tranquil conservation area, overlooking the beautiful cliff gardens with panoramic sea views. Over recent years Gleneagles has undergone extensive improvement and many of the mid-Victorian design characteristics have been restored the new owners intend to continue this work The Gleneagles is Visit England 4 star Guest House .We offer:• A warm and friendly welcome • Ensuite to all rooms • TV in all rooms• Tea and coffee facilities • Sea views • A quality breakfast • A peaceful location just steps from seafront and the centre of town • Free wi-fi access• Airport transfers ... more less

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kelly m

Tilbury, United Kingdom

1 review

“very rude managment who lied to us and took our money”

Reviewed 20 May 2013 NEW

Booked this hotel on saturday 18th of may was told it was a double room then when I called he said no the room is a double but you can only have one person in it. I was very upset as It was for myself and my partners anniversary. I asked if it was possible to change room or cancel... More

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Thank you for your comments. As you will have seen from previous reviews we rarely have any problems with Customer Service however on this occasion it would appear that something has gone awry. Perhaps I may explain. As I recall, I initially received a call from you enquiring about the price of a double room for 2 people. I then... More

Karen W

London

“Lovely location, clean, friendly.”

Reviewed 10 May 2013

Stayed one night, very lucky with the weather, Room well stocked with tea and coffee facilities inc biscuits,sat outside on their pretty veranda, very nice environment with glorious flowers in view all well kept by a local gardening friend, indulgied in tasty lunch followed by lushious cream teas. However I was a little disappointed with breakfast as I found my... More

Dear Karen Thank you very much for your comments. We are glad you enjoyed your stay with us and that you appreciated the hard work of our gardener, whilst you enjoyed your Lunch and Cream Tea on our Terrace. I am sorry you didnt enjoy your breakfast as much as you should have done. It would appear our usual high... More

Markrough

Senior Contributor

23 reviews

22 hotel reviews

Reviews in 23 cities

14 helpful votes

“A lovely place to stay”

Reviewed 8 May 2013 via mobile

I was performing in nearby Southend and got a great deal at The Gleneagles bearing in mind it was a very sunny Bank Holiday Monday. The welcome was warm and friendly and my room was perfect for a solo traveller. Fresh and clean with a good shower, nice lighting and a comfortable bed. Free wifi too ( chains take note,... More

Dear Mark, thank you for your kind comments. We pride ourselves on giving the personal touch to our business as customers are Guests in our House. I am glad you felt that too. I hope next time you stay, you will see further improvements. I hope also you will be be able to sample our Breakfast. We look forward to... More

ChristopherLondonUK

London, United Kingdom

33 reviews

21 hotel reviews

Reviews in 25 cities

20 helpful votes

“WONDERFUL, SOMETIMES QUIRKY, A REAL HOME FROM HOME”

Reviewed 2 May 2013

You will get the warmest of welcomes at the Gleneagles from Penny and Garry. The guest house has a great location on the cliff top overlooking the sea and only a short stroll form the town centre and the Southend central railway station. My single room was a little quirky with everything including the bathroom in the same room, however... More

Dear Christopher thank you for your kind comments. We hope the Victorian "quirkness" can be retained as we upgrade the rooms and public areas. I am glad you enjoyed your breakfast, we pride ourselves on sourcing a smuch as we can locally, and I know our Butcher will be pleased too as he alos reads the reviews ! We look... More

CriticalMassive

Oxford, United Kingdom

“Peer to Pier networking”

Reviewed 20 April 2013

A warm and sincere welcome from co-owner Gary on arrival. He showed us the room (Pier Suite) which has a commanding view of the 'eshtry', the pier, and the statue of Queen Victoria opposite. We later met Penny, the other co-owner, who greeted us just as warmly. The staff also seemed pleased to see us, which always reflects well on... More

Dear Critical Massive. Thank you for your review and your kind comments. We are glad you enjoyed your stay and we look forward to welcoming you again soon. I hope that when you return you will see even further improvements. I also hope next time you will enjoy a cream tea on the Terrace. Best Wishes Garry and Penny More

BirkdaleTourist

Brisbane

Senior Reviewer

9 reviews

9 hotel reviews

Reviews in 7 cities

5 helpful votes

“A great weekend stay”

Reviewed 14 April 2013

We were treated by Gary around 0845 on Saturday morning and given access to our room immediately. Gary was very welcoming and soon introduced us to his wife, Penny. Our room on level one was well appointed and a very comfortable night had by my wife and I. Location is fantastic. The breakfast was also great quality and good service.... More

Dear Birkdale Tourist. Thank you for your review. We are glad you enjoyed your stay with us and look forward to seeing you again. Next time, we hope you will stay for longer and will see a further improvement in our services. We also hope the weather will be better to enjoy a Cream Tea on our Terrace ! More

JDMatthews

21 reviews

Reviews in 20 cities

8 helpful votes

“Great location and good value”

Reviewed 5 April 2013

The Gleneagles guest-house is a traditional seaside B&B in a lovely terrace with great views over the sea (or should I say Thames Estuary?!). The benefits of a stay here are the great location - right on the sea-front and walking distance to most of Southend's attractions, the town centre and stations - and its great value. Our sea-view room... More

Dear JD Matthews Thank you for your comments. I am glad you enjoyed your stay. We do have plans to upgrade the rooms, within the strict guidelines that we have to follow as a Grade2 listed building, though we will never be able to modernise to any great extent. We therefore focus on quality in Service by providing additional services... More

ConeyImagesPhotograp

Birmingham, United Kingdom

Top Contributor

54 reviews

Reviews in 26 cities

“Guest house with promise”

Reviewed 5 April 2013 via mobile

A nice welcome, but a strange reception area consisting of a bench a small table and a telephone! We were shown to our room, which was at at the top of the house. The room was very clean, but in dire need of a revamp. I guess the new owners have only just taken over, so it will take time... More

Dear ConeyImagesPhotograp Thank you for your comments. As you rightly point out some of our public areas and rooms need a bit of TLC. We have already embarked on a refurbishment programme and have decorated one room and refurbished the Kitchen. Being a very old building .knocks and scrapes result in major work in some cases. The area of plaster,... More

Alicenic

Bristol, United Kingdom

Contributor

12 reviews

8 hotel reviews

Reviews in 10 cities

6 helpful votes

“Wonderful hospitality from a lovely, friendly couple.”

Reviewed 4 April 2013

Stayed here, sadly just for one night, but we will definitely be back. Gary and Penny treated us like long lost friends, it was a pleasure to be there. We had the Pier suite with its wonderful sea view. It was very relaxing to sit in the comfy chairs in the bay window watching the activity in the estuary. I... More

Dear Alicenic Thank you for your kind comments. We are glad you enjoyed our warm welcome and the views from your room. We have plans to upgrade the facility over the next few years so I hope when you return you will enjoy your stay even more. More

sexypanda

london

2 reviews

Reviews in 2 cities

2 helpful votes

“Guest houses are so far behind the times”

Reviewed 2 April 2013

As a regular traveller to Southend and Ramsgate, it is not unfair for me to say that I have stayed in several different dwellings. I have come to the conclusive opinion that guest houses or the old style 'BnB' are not for me. The reason for this revelation came on Easter weekend when I stayed at the Gleneagles guest house.... More

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Dear Sexy Panda Thank you for your comments and for your starting a debate on the future of Guest Houses. By their very nature Guest Houses are as is stated on the tin, you are entering someone’s house “as a paying guest “unlike a Hotel which is a fully commercial and often faceless operation. It is the more homely feel,... More

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Gleneagles Guesthouse Southend Hotel Reviews, Westcliff-on-Sea, Southend-on-Sea

Gleneagles Guesthouse Southend

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