Having read the reviews on this website before booking I was a touch concerned about this hotel but I do not think most of them really do the establishment justice. I arrived with my partner at a welcoming reception that was busy but they made us feel very welcome. The receptionist was a delight and very informative and directed us... more

I only stayed at the Rivenhall for one night for a local wedding, and was initially quoted a discounted price of £69 for two (without breakfast) in a twin-room, but due to last-minute changes which factored in a wedding breakfast at the hotel, it went back up to £79 per room. The breakfast was actually the best part, and the... more

First impressions of the reception, bar and dining room areas were promising as they were well up to date. Receptionist was welcoming and informative, but that's where it ended for us. We were given loose directions to the room which was a route march away, in what appeared to be a series of holiday camp chalets, at best a mediocre... more

Reception, bar and breakfast room okay; clean, tidy and relatively modern. Howvever the motel style rooms were awful. Tired, grubby and overdosed with nasty airfreshner to mask the whiff of a rip off. We were part of a wedding party at Braxted Park (amazing by the way) so I looked at several of the other rooms and they were all... more

Having travelled 4 hours my mum and I were really looking forward to two nights here with my 1 year old before attending a wedding in the area. We were both dubious when we arrived as the outside 'motel' style rooms looked in need of a face lift. However, the reception area was clean and modern and the restaurant and... more

Very Helpful receptionist but thats where it ended.Upon entering my room i was met with an unchanged bed and a shower that didnt work properly.Just the sort of thing you want after a long drive.Upon waking up to the delightfull sound of Juggernauts hurtling down the A12 i decided to try the shower again which still didnt work properly.And to... more

Our daughter got married here in June 09 and a large number of our family and friends stayed for the weekend. The wedding was wonderful, food delicious and the staff helpful and friendly. We were concerned about a number of things after reading reviews on here but after visiting the hotel a few times in the run up to the... more

i had my wedding at the rivenhall last month, everything was fantastic, all the staff were friendly and very helpful, particularly Ben who was on hand to help us all the time. We saw many of the rooms as we had booked out most of them, its true the rooms in the main hotel area are slightly better, but we... more

We stay at this hotel at least three times each year and have been doing so for quite a few years. Its location is convenient for our work in the area. I can safely say that our most recent visit was the best we have experienced and I felt it was time I wrote a review. The rooms still need... more