The hotel room was basic but comfortable and quiet, BUT it is situated on the M5 services which are undergoing building works, and have reduced facilities such as portaloos. The hotel relies on these services for the provision of breakfast and other meals, and it is very busy and like a building site. Early checkin/out fees of £10 seem unreasonable... More

We stayed here for Bath dog show and the service was lovely the ladies on the reception couldn't have been more helpful there were 3 of us and 4 dogs and they only charged us £5 for all the dogs. There was a lovely walk outside the hotel and we have booked again for Paignton and national gundog show in... More

Being actually ON the motorway ( well, about 500 yds back) expected this to be impersonal and rather 'grubby', but staff very helpful and pleasant, the room was clean (and cleaned every day), and was very quiet. 4 of us stayed in one room, and was spacious enough. At only £30 per night I could not have asked more. See... More

Yet again we stayed here and our room was great, clean and spacious with everything we could need. My husband, 2 boys and myself shared a room and there was plenty of room. The staff on the reception desk were very helpful and polite. The only problem we had was trying to book on the helpline and in the end... More

Took two dogs en route to the Bath Championship show and found this a very relaxing stop. Just wish we had known about the fish and chips available "over the bridge" enjoyed by our fellow guests and they made our sandwiches seem a little dull in comparison. Special thanks to the lady on Reception who told us of a shortcut... More

Booked online and requested early check in for about 11am. We got there at 1:40pm in the end. As we walked in the woman said "You're not checking in are you? You're too early." I said I'd requested early check in. She said that if we waited 20 minutes we won't have to pay the £10 fee and that she... More

I stayed 2 nights. No trouble finding the place, it's located off the motorway at Michaelwood Services (but far enough from the road that noise is not an issue). When I arrived there was a complete disaster as the reservation agency I had booked with had booked me a smoking room, but the lady on reception was very helpful and... More

Stayed at Micheal Wood for two nights over Easter. Very comfortable room (especially the bed). Plenty of tea, coffee etc and staff very helpful. Would stay here again without hesitation. We even brought our dog with us. $5 for whole stay.

As one of the army of people who work away from home all week, this is a user friendly, hotel, good value, clean and oddly quiet next to a motorway. Free wifi ( could be faster ) free coffee. Always lots of tea and coffee in the rooms. Even a packet of biscuits.