To give you a feel of how bad our stay was below is a copy of our complaint letter that eventually got us a full refund. Dear Sir/Madam, It is with some regret I feel the need to complain about the Travelodge we stayed at, in Stonehouse of the night of the 23rd of May. I have personally used Travelodge... more

Decided to stay in this hotel purely because all the surounding Holiday Inns and Travel Inns were full...Never Again!! It all started well before we even got to the hotel. Me and a friend were attending a wedding and phoned up to see if there was any chance of an early check in. We were informed that the earliest time... more

Laundry in corridors, staff who cant even speak to you and rooms that are just too hot and no fans. Need I say more?? Budget it may be but this lodge is plain terrible, on arrival the staff member was on his mobile, he didn't even look up and continued with his clearly personal call for some 2 minutes before... more

After bad experiences at the Travelodges at Bridgwater and Thurrock, this was much better. Easy to find, just off the M5, with good clean rooms, that fulfilled the number 1 requirement - a good night's sleep, with no noise inside from other people / Tv's or outside from traffic. The TV is basic - 4 channels only, but other facilities... more

Was worried about reviews, especially the comments about cleanliness, but rooms were clean and extra linen and towels provided. We had two rooms at the back(38 and 39) and no noise at all. Yes, it could do with updating but we had a cheap deal and was fine. By the way , we were not impressed with Stroud but there... more

What a depressing place. The chap on the desk was really nice and helpful but that couldn't make up for the place itself. The LIttle Chef beside closed at 9pm, so it was take what you could get from the petrol station across the way. One of our rooms was cold (faulty radiator). The bathrooms were mouldy. I have never... more

Wanting to break up a long drive back to Manchester from Cornwall I booked this lodge the night before using the website. On arrival I was informed that my payment hadn't gone through. My little boy was desperate for a wee so I needed to get to the room so just paid as quickly as possible. First impressions on entering... more

This truly is an awful Hotel, £50 a night for a dirty, tired, smelly room, no food or drink facilities on site, and right next to a petrol station. I would strongly recommend looking elsewhere, thankfully we were only in the room for a grnad total of about 12 hours over the 2 day period as we were desperate to... more

I booked this travel lodge for two nights to visit family with my mother. I often stay in this type of accomodation for business, so thought it would be fine. However, the room was just not up to the usual travel lodge standards; in fact it was downright dirty. There was dust hanging off the ceiling, cobwebs with spiders in... more