My boyfriend booked a night here as a way of relaxing together. We had very high hopes and although the accommodation and food were lovely, the hotel was really let down by the service. We tried to order afternoon tea to our room and were told they were too busy and that for afternoon tea they needed 24 hours notice.... more

I booked this online with an evening meal for two included. It was not cheap, but as we were celebrating we decided to treat ourselves and start our holiday early. Check in staff friendly. Friendly service at restaurant. Spouse ordered steak, overcooked, was taken back to kitchen and I ate my meal alone whilst we waited for another steak -... more

I have stayed at this hotel a few times and rate it as one of the best i have been to i am planning to have my wedding there. Hotel is beautiful and staff very helpful the grounds and hotel are every think any one could wish for. They were brillant with our two children . more

me and my husband stayed for two night. what a treat this places was. the hotel staff were so good. nothing was too much for them.the food was very good. the room was very nice, clean and wonderful views over the lawns.the weather was very good, so we went for a walk in the wonderful grounds. we just felt like... more

Just back from a business stay at Down Hall. The food was a little more imaginative than the usual conference centre fare and was served efficiently. The rooms in the old block are rather tired and tatty . I was kept awake half the night by the fans on the roof outside room 207. So loud that even the television... more

We stayed for one night on April 4th as part of a membership deal. We checked in around 5pm and were very pleased at how lovely and comfortable the room was. It was very spacious with a lovely view over some of the gardens. The bathroom was very big with large twin sinks, bidet, loo and shower over the bath.... more

We stayed here recently for a friends wedding, the area in which the wedding was held was beautiful and could not be faulted. The prices of drinks at the bar were more than we pay in central london but I guess that is to be expected! The hotel room itself was pretty disappointing. I can only describe it as 'tired'... more

We missed our flight and had to find a hotel close by till the next day. The hotel reservation desk at the stansted airport recommended the Down Hall Country House and even negotiated with the hotel to pay the transfer from and to the airport with a taxi. The hotel is a beautiful building with a nice interior and garden.... more

Beautiful building and setting. We went for a special occasion and the rooms and lounge were lovely with dinner in The Grill Room being above expectations! more