Well its just another cheap hotel, standard rooms, basic food, and very basic service. Maybe I should have stayed at the Premier Inn. Its a pity, the view from the bedroom was fantastic. Internet connection was ...Well when it worked, it worked. Please Best Western. get your act together.

Stayed at the Watermill hotel recently and cannot fault it one bit. me and my family were attending a wedding in Berkhamsted and this was conveniently located for us, only a short taxi drive away from the function venue. We had our 3 year old son with us and had booked a family room which was very spacious with a... More

Having stayed at this hotel several times and most recently last month - I have learnt my lesson, I will not be going back. As it is under the BW brand I always expect something reasonable and fairly priced. This is a poorly run hotel that does not live up to the standard of BW. Mediocre food, grotty room service... More

I was at the hotel for a wedding reception the drinks was over price and they kept running out of glasses ! The staff was rude they only had one card machine some of the staff had very inappropriate make up I wouldn't suggest this place

Stayed here on business last week, and I don't get what the fuss is about. This hotel is really nice, room was good, food was ok and the management and staff were very pleasant. I will defiantly be back if I am down er again on business. I stayed in on of the queensize rooms and was very comfortable, I... More

This hotel was used for a base to visit various places within approximately one hour of travelling on a three nught trip. The staff in all areas were particularly helpful at all times and very friendly and obviously happy in their employment. The waiting staff in the restaurant were a particularly friendly. The rooms overlooked the small river which runs... More

Stayed here on business. Not a nice hotel at all, stayed in a block that was like a council flat. Room pretty standard but drab. Bathroom not that modern or clean. It wasn't the hotels fault but the room next door were noisy all night and they kept me awake, so you have to question the sound proofing.

We stay here once a year to catch up with old freinds etc As nice as the hotel is (we always get a family room) good size, always very clean and comfortable, we are starting to consider other options for next year... .. the main reason, the price hike, for abbrox £45-£60 a night it was good value, but at... More

I have been working from home for a few weeks, but I am now on my travels again & I booked into the Best Western Watermills Hotel in Hemel Hempstead. The rate I got for two nights was reasonable. The room was a good size, was Clean, comfortable & Quiet & the location was good for me. Good working area... More