V disappointed certainly not a 4 star stay - we wonder how on earth they got this rating! Nothing seems to have changed from negative comments last year- the mound of earth and unkempt appearance as you arrive, the odd dining experience at the bottom of the stairs, the cleaning still not finished at 4.15pm, the lack of info including... More

I have read the reviews on this lovely b&b and I'm amazed by some of the negative comments. Everyone is entitled to their opinion - but if you want Claridges or the Savoy - stay there and not a family run B&B. Westgrange House is in a lovely location and the couple running it could not be more helpful and... More

i never stayed at this place because booking.com said it was 1.2 miles from whitstable which it wasnt i went in to tell the owners and they said that it was ok but they still took the money out of my account. even if it was where i wanted it to be i would not have stayed as the eating... More

I have to agree with the previous reviewer - the owners are nice people (if a bit eccentric) but they are oblivious to the shortcomings of the b&b, which is not 4* standard. My room was not ready at 3.30pm so I had to leave my bags and go out til later - this is a very late check-in for... More

First impressions were not good - rusting car on the drive, mound of mud outside front door. Entrance hall dirty, gaping hole in ceiling. Owners still cleaning and hoovering at 5.30 in the evening. Our room was small. Furniture old and decrepit. I had to ask proprietor to clean toilet as it clearly hadn't been done. Walls were dirty, finger... More

Have just spent the weekend here and have to say Tony and Margaret were brilliant and really made the weekend special. I was staying here to go to a friends party, Tony even offered to pick me up, which was really sweet. The room was lovely, clean and spacious, could not fault it. I am really surprised at the previous... More

First impressions, NO sign, how hard can that be to have one?, large pile of soil at front, broken porch door handle and missing porch ceiling panel. We decided to give it a go and Margaret & Tony were most welcoming. The room was large, but basic overlooking the rear garden c/w metal sheeting! No information folder, no hairdryer, no... More

From the time I turned up on the doorstep until the time I left Tony and Margaret (the owners) made me feel welcomed.There was attention to detail, and they were quite flexible on guests requirements. The room was clean, and neat, and even though during the time I was there, they had a number of other guests, they took time... More

Great and quiet location (not far from Herne Bay, Whitstable and Canterbury). Tony and Margaret gave us some great recommendations while staying at their B&B. We went to Broadstairs from there which is superb and only 30 minutes away. The room was clean and nicely decorated and enjoyed an excellent breakfast. Would definitely go back, Christelle et Olivier.