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Nayland Rock Hotel


Nayland Rock Hotel
1-5 Royal Crescent | Canterbury Road, Margate CT9 5AJ, England
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Reviews you can trust

66% Recommend
3.5 of 5 stars 9 reviews
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[ Date ] [ Rating ]
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4 of 5 stars
Teesside
17 Dec 2009 | Trip type: Couples

We stayed at this hotel for 4 days. It isn't perfect (how many are?) but we were pleased with it. Our room was clean with super sea views, the breakfasts were good and, best of all, the staff were excellent. The couple who run this hotel are very friendly and welcoming. Nothing was too much trouble for them. This building... more

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3 of 5 stars
london
24 Aug 2009 | Trip type: Family

The hotel,like the Marie Celeste was found mysteriously devoid of any signs of life so was our "Full English Breakfast", one sausage ,one rasher,one egg and fifty-two baked beans forget the cheap cereals on offer. No coffee and no biscuits in room;tv poor. Big patio/balcony outside rooms not swept for months, not nice. Skeleton staff friendly and helpful. be aware... more

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4 of 5 stars
batley
29 Jun 2009 | Trip type: Couples

we found the staff very friendly and eager to oblige. we were in a balcony room with sea views which we would recommend. breakfast was very nice all in all had a good time . booking again next year for a longer stay. more

Nayland Rock
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3 of 5 stars
london
3 Jun 2009 | Trip type: Couples

I would just like to put straight the comments made by louise-gri, she has got her facts completely wrong and maybe should actually know her facts before placing a comment on this site. It was actually myself that had the mishap with their room for which i had paid a deposit weeks in advance , therefore do not expect my... more

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5 of 5 stars
New York
29 May 2009 | Trip type: Friends getaway

I was a little disturbed by the review from Gavsterv in regards to The Nayland Rock. As I stayed there at the same time as gavsterv and I found the service great. It seemed that the owners just couldnt do enough for their guests. I was at reception when gavsterv was informed that there had been a problem with their... more

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2 of 5 stars
London
5 May 2009 | Trip type: Family

Just a small selections of things that i had encountered: Upon Arrival found that they had given a member of my families room away ( due to not having a very good Reservations system!) Room smelt of Cabbage There was also a member of staff ( Heather from East Enders) who was quite rude. Also they have an old guy... more

Management response from
managerMargate, manager

i took very seriously the mistake with booking on this occasion and although i accept the comment about the room the couple in question failed to mention the fact that my sincere apologies were backed with a no charge for the room and a substantial dis count for the couple if they should like to stay for a weekend in...

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4 of 5 stars
essex
4 Feb 2009
1
person found this review helpful

We had a lovely stay! We paid £25 for the night and felt we had recieved good value for money. Whilst it is true it is a very old building, this to me, is what gave it character! It is victorian in style with high ceilings and extremely large rooms....you could fit a family of 6 in one room and... more

Average
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2 of 5 stars
Gloucestershire
22 Sep 2008

Booked as one of a large party for the kite festival. A good lick of paint has obviously gone into the reception and dining areas as the new owners attempt to make up for the recent history of the building. The room was suprisingly large for a single and the bed was comfy. Other furniture in the room was beyond... more

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1 of 5 stars
london
27 Aug 2007

The room was very dirty, nasty carpet stains, poor service, torn towels, TV not working, unfriendly receptionist. NEVER AGAIN!!! more

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Nayland Rock Hotel Address

1-5 Royal Crescent | Canterbury Road, Margate CT9 5AJ, England