Not as funny as Fawlty Towers. They couldn't find my reservation. Then, unfortunately, they did. Another guest sent to a room with clothes still in it. My colleague later sent to a room with people in it. Restaurant closed. Rooms shabby. No bath. Gutters leaking. Breakfast was quite good, I suppose. more

This hotel was the venue for my Grandmothers 80th birthday celebration. We booked as a party of 17 two months before the event. When a call was made to the hotel to confirm our spaces, they said they had no booking, but that they could " fit us in ". On arrival to the hotel, there were NO other customers... more

The hotel is desparately in need of updating. Our room was booked at the last minute and having read the reviews we arrived with an open mind. The staff however were extremely friendly- with a laid back approach. We were made to feel welcome when booking in and out the following day. However the room was very shabby. Paint peeling,... more

We stayed at the Langley with friends during cricket week at Tunbridge Wells. The evening meal was the worst ever in the UK at any hotel or restaurant. Half the menu was not available. All chicken dishes off menu. The steak looked grey and was well pased its sell by date. The creme caramel was not the usual egg custard... more

My Husband and I booked to stay 2 nights at this hotel as we were attending a wedding at nearby Tonbridge Castle. I must admit that after reading previous reviews on here that i was a little concerned, however, we had little choice as all of the other hotels in the vacinity were fully booked and for the amount of... more

Pleasant reception on arrival but on going to our room found that the light did not work by the bed and neither did the tv remote and the radio was not in working order ( no parts inside!!) As we were attending a wedding we felt we would manage, however my family had 2 other rooms, one with dirty bed... more

Upon arrival the rooms were ready early as requested. However, the whole hotel needs renovating - all areas scruffy and worn. Our bedroom carpet had an iron burn which looked like it had been there years. The bathroom had broken tiles and the window was misted up. Lots of damp around the window had been painted over. Breakfast staff uninterested... more

We held our daughter's wedding reception at the Langley in May 2008. We had some nervous moments in the two weeks immediately prior to the event, when we were unable to get a response to our questions as we tried to resolve final details such as table layout, etc. However once we arrived at the hotel, the staff were fantastic,... more

Was staying in the hotel for a wedding. Positives: Pretty Garden, nice old building, "free" internet (ad driven) Negatives: Everything else. Where to begin, the hotel rooms look like they haven't been updated in about twenty years, they display a AA rating of 3* but honestly I think the AA isn't really looking properly at these hotels or is only... more