Stayed here on business trip. Arrived late - about 8.30pm after long journey, and receptionist could not have been more helpful. When I said I was too tired to go over to the restaurant, she asked me what I would like and went over to order it for me, bringing it up to my room when ready.
In contrast, on checking out the following morning a different receptionist was completely uninterested in my stay. Eventually attracting her attention I told her that the window in my room would not completly close, and as a consquence of the resultant traffic noise I had experienced a poor night's sleep. She merely shrugged, and said she would get someone to look at the window. So much for their guarantee of a good nights sleep!! So I would rate that service excellent on account of the first rceptionist but poor on account of the second. more