Would like a refund. Wallpaper hanging off wall, foisty, freezing, and food horrible and under cooked. Blaring music at 3am and had to phone reception. People very noisy above room. Came away with dust mite spots and itchy eyes. Would not stay here again. My partner at the time thinks the hotel deserves an extra star due to such a... more

Having turned up at Burnley Manchester train station in the dark and rain I found a taxi waiting for a customer. I headed for the Sparrow Hawk I had seen on the internet. Nice clean pub, nice hotel and the rooms were fine. Clean bathroom and tv. Breakfast was included and was very very good, large amount of food, impressed.... more

Stayed for a couple of days in January 2008. Room was clean though unbelievely small compared to the charged rate IMHO. Staffs mostly were friendly but some were a little incompetent. Nevertheless, what the other reviewers here mentioned about the cold are true. Their window panes have a gap which cannot be sealed and they have the cheek to turn... more

This is the worst Hotel that either my partner or I have ever stayed in. On arrival the car park is in a complete state of dis-repair. The hotel itself is like something out of a seventies time warp. The bedroom was freezing and both of us have caught a cold as a result of staying there and we only... more

I stayed at the hotel in early Decemeber for a weekend break and it was freezing, i couldnt believe how much money i had payed to risk catching a cold! The atmosphere was old and welcoming. The food was gorgeous and the service in farriers was excellent! I havent had service as good as that in a long time. The... more

Stayed here for two nights, booked in an emergency because of a bereavemant and didn't research it. Big mistake! It's 3 star but doesn't merit it. The one positive was that it was clean. After that, well! The rooms were scruffy with paint and paper peeling, especially in the bathroom. I asked to change rooms because they put me on... more