Must say that this hotel was booked as part of a 5 day holiday.with Holiday company who I will not mention The hotel itself is in need of a total makeover, our room was if to be honest was sub standard. Food in the hotel was sometimes not even edible, they have not even thought that even buffet food must... More

Didn't expect the Ritz as the price was reasonable but still disappointed. The hotel is actually quite nice with plenty of parking but it needs a damm good clean - windows filthy, cups dirty, glasses sticking to trays, teaspoons covered in pink yuck, old bloodstains on sheets etc. etc. Meals buffet style with very little choice and not good quality,... More

We stopped here on a coach trip. When we booked through the coach companies website we requested a double room , on arrival after our day out we were given the key to our room when we opened the door we were greeted with 2 single beds , I went down to ask at reception if we coud have a... More

If you are thinking of staying here I suggest that you stay in the Premier Inn across the road. We stayed overnight in the Britannia for a function and were very disappointed. The air on the first floor corridor was thick with the smell of cigarette smoke as was our room! The cleanliness of the room left a lot to... More

This is my 2nd stay at this hotel and the fist stay was very nice however my 2nd stay was totally the opposite. I only had 1 night as a stayover following a works do and I am glad it was only 1 night. The wailpaper was peeling, the cold tap wouldnt turn on so no shower, the breakfast was... More

Booked the hotel function room for a retirement do and also stayed over at the venue as did a number of friends. I have to say that the service provided by the hotel staff was exceptional and they couldn't do enough for us. Friendly and helpful throughout the evening and value for money I've got to say was also exceptional.... More

We couldn't decide between here and the premier inn across the road but choose this one as it was a slightly better price- big mistake! Arrived at 2.30 hoping that we could all go swimming, all the kids were very excited, only to be told that it closed at 3. Explained that the website said 6- but apparently it hadn't... More

Stayed here with a coach trip to the grand national for 2 nights . Our room was on the ground floor and it wasn't as bad and we thought it was going to be. This is because we have read the review on here before staying there and so we had gone prepared with cleaning fluid and cloths etc to... More

stayed here on 5day coach trip must say most reveiws are very unfair some parts of the hotel could with a spruce up but overall we had a clean warm comfortable room food was good staff friendly nice pool so for the money excellent value would stay again some people never seem to be satisfied