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BEST WESTERN Dower House Hotel

Bond End, Knaresborough, Harrogate HG5 9AL, England
Hotel amenities
BEST WESTERN Dower House Hotel
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214 reviews from our community

Traveller rating
    75
    66
    30
    31
    12
See reviews for
Families
26
 
Couples
100
 
Solo
11
 
Business
21
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Weston-super-Mare, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

I have stayed here many times, and always have a good stay. I often travel an hour out of my way to stay here on business. This last visit, on 27/3 was the best yet. Excellent Room (#3) and excellent breakfast. Staff brilliant, as ever. I even had a plate, cuttlery and a serviette given to me by reception when... More

Was this review helpful? Yes 1
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 April 2013

Dear MattBjetski It is always a pleasure to welcome back regular guests to the hotel. Thank you for your positive comments about your recent stays. We all look forward to return in May. Kind regards Ken Hardy General Manager More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 April 2013

Having read some of the reviews on this site, some good, some not so good. I decided to try it for myself, Knaresborough is a hidden gem with a great deal of history. The Dower House was a wonderful find, A Georgian Listed building of great character. Beautifully clean, fantastic restaurant with a lovely view of the garden, rooms were... More

Was this review helpful? Yes 2
See 3 more reviews by thebeard97 for Knaresborough
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 April 2013

Dear thebeard97 Thank you for your kind comments that I have passed to the team. We look forward to welcoming you back in the future. Many thanks and kind regards, Ken Hardy General Manager More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 April 2013

We were touring around looking for a new house in the area & came across this hotel by accident and we are so pleased we did. The staff are fantastic, so full of local knowledge, friendly and helpful, our room was recently refurbished and one of the best breakfasts you can hope to get, no swim suits for the pool,... More

Was this review helpful? Yes 2
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 April 2013

Dear ClSurrey We are delighted to read that you enjoyed your time with us, I have passed your comments on to all the team, positive comments always give us a real buzz. Exciting times ahead with the big move, do pop in and see us again Many thanks and kind regards, Ken Hardy General Manager More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 April 2013

I booked a spa afternoon for my husband and I. I am seven months pregnant and was very much looking forward to the "mum-to-be" 60 minute massage. My husband is training for a half-marathon and needed a deep-tissue massage. When I called to book I made both intentions very clear, and asked for the strongest woman to massage my husband's... More

Was this review helpful? Yes 1
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 April 2013

Dear Calli24 I am sorry your experience was not as you or we had hoped for, we take such feedback very seriously indeed. I know our Spa Manager has called and discussed your treatments and I do hope we will have the opportunity to restore your faith in us. We do genuinely care and receive so many great comments that... More

summer
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 April 2013

not stayed there yet BUT why do people not say if there is a problem when staying at hotels before they settle into a room or having a meal, seems so unfair to put a review on after the event, give managers a chance to rectify thing first if your not happy,

Was this review helpful? Yes
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
2 April 2013

Dear jac33 Thank you for your post on Trip advisor, we look forward to welcoming you to the hotel soon. Kind regards Ken Hardy General Manager More

Huddersfield, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 April 2013

We have stopped here numerous times and whereas the rooms have always been dated and the shower none existent only at best giving out a sad trickle, we have enjoyed our stays as the staff, food and communal areas have been of a high standard. However, on our last visit we had been offered " superior room no 31 "... More

Was this review helpful? Yes 4
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 April 2013

Dear Steve S Thank you very much for taking the time to give us your feedback, it is through our guest’s comments that we can improve on our standards and level of service we provide. I do appreciate your time on the telephone and we very much look forward to welcoming you back to the hotel in the future. Many... More

Grimsby, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 29 March 2013

A very good value mini break.The hotel is on the edge of town within easy walking distance of the pretty market town and River Nidd.Our room was a very large dramatic room with exposed beams.It could have been fantastic and was only spoilt by a rather sad,tired bathroom.However the staff were quick to point out it was soon to be... More

Was this review helpful? Yes 1
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
31 March 2013

Dear Richard W Thank you for your kind comments that I have passed to the team, We are delighted you enjoyed your stay. We look forward to welcoming you back in the future. Many thanks and kind regards, Ken Hardy General Manager More

Cambridge, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 March 2013

This is a great little hotel on the edge of Knaresborough, close to the A1. We did use our tesco vouchers, and not sure what we would end up with. The rooms are exceptionally clean and well appointed. In fact all aspects of the hotel was first rate from the great friendly staff to the menu. We were able to... More

Was this review helpful? Yes 1
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
28 March 2013

Dear JC Thank you for your kind comments, the team and I are delighted that you enjoyed your weekend with us in Knaresborough. We look forward to seeing you back with us here at hotel soon. Ken Hardy General Manager More

Oakham, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 March 2013

Have just returned home from a very relaxing weekend break, the staff were just amazing, we were a little worried about the journey and after reading some of the reviews on here was considering cancelling, but after a phone call to the hotel was offered the choice of postponing or cancelling, we decided we would give it a go and... More

Was this review helpful? Yes 2
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
28 March 2013

Dear Alan Thank you so much for your kind comments relating to your stay with us. These are discussed in detail with the staff and the positive comments always give us a great buzz and are a real motivator. We look forward to welcoming you back in July. Kind regards Ken Hardy General Manager More

Oldham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 24 March 2013

We took advantage of a 3 day, 2 night B&B winter break deal during March at this hotel. The breakfast was excellent, as were the staff. The inclusive leisure facilities include a smallish pool, sauna, steam room, and jaccuzzi. All of these were clean and very pleasant. You can also have numerous spa treatments at extra cost. The beautiful town... More

Was this review helpful? Yes
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
26 March 2013

Dear DWICK_13 Thank you for your kind comments that I have passed to the team. We look forward to the opportunity to welcoming you back in the future. Many thanks and kind regards, Ken Hardy General Manager More

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Hotel Summarization (Beta)

What travellers say

  • Friendly and helpful(6)
  • Very clean(4)
  • Good choices(3)

Additional Information about BEST WESTERN Dower House Hotel

Address: Bond End, Knaresborough, Harrogate HG5 9AL, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate > Knaresborough
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 hotels in Knaresborough
Price Range: ££
Official Description (provided by the hotel):
BEST WESTERN Dower House Hotel is as full of character as it is convenience, when you're not enjoying a good nights sleep, you can relax in our recently refurbished Imagine Health & Spa with a swim, treatment or work out.You'll not only enjoy the sights and sounds of the traditional market town of Knaresborough, but also the opportunity to take in beautiful river walks and historical landmarks such as Mother Shiptons Cave and the Castle ruins ... more   less 
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Also Known As:
Best Western Dower Hotel
Best Western Knaresborough
Knaresborough Best Western
BEST WESTERN Dower House Hotel Knaresborough, Yorkshire

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BEST WESTERN Dower House Hotel
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