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Hellidon Lakes Golf and Spa Hotel


Hotel class 4.0 of 5
Hellidon, Daventry NN11 6GG, England
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Reviews you can trust

57% Recommend
3.5 of 5 stars 57 reviews
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By trip type
All (57)
[ Date ] [ Rating ]
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4 of 5 stars
Horsham, West Sussex
6 Sep 2009
1/1 found this review helpful

Stayed for 3 nights in early September 2009 with a group of 17 golfers. The golf course was enjoyed by all. Despite being quite short it is a tough challenge. The accommodation was fine and the hotel staff were friendly and helpful. I would particularly mention Linda in the restaurant who coped admirably with the banter from 17 middle aged... more

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5 of 5 stars
Norwich
27 Aug 2009 | Trip type: Family
2/2 found this review helpful

I stayed at the Helidon Lakes hotel with my two daughters,aged six and thirteen.We were with my friend her two girls.We had an excellent value for money rate.The room was beautiful.The staff were excellent.it's always difficult when travelling with children but we were made to feel most welcome.The pool and facilities were very good and clean. I have read other... more

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3 of 5 stars
England
14 Aug 2009
0/1 found this review helpful

My husband and brother in law bought a spa break for my sister and I as a birthday gift. The room was very nice and the bathroom, very modern and clean. We went off to go to the pool to relax only to find the changing rooms disgusting and dirty and in need of updating. Once in the pool area,... more

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4 of 5 stars
Cheshire, UK
9 Aug 2009 | Trip type: Business

Stayed here one night for a business meeting. The room was great, very spacious, modern, nice comfy bed and large work desk. Bathroom also spacious with walk-in shower. In the evening we had a pre-arranged dinner with set menu in a private dining area. Unfortunately although we had all pre-selected our meal choices we were not called through to eat... more

Management response from
S Cauwels, Manager

Dear Sir, Thank you for your feedback on TripAdvisor, we value all comments from our guests. I was sorry to hear that the service on the night of your stay was delayed, I am aware of the night in question and we have made substantial changes to our process and team and have recruited a restaurant manager to ensure we...

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2 of 5 stars
England
7 Aug 2009 | Trip type: Couples

Having previously stayed at Hellidon Lakes, booked again as a birthday surprise weekend. Check-in was very quick and efficient and executive room was OK although would have liked to have been able to open the french windows (there were 2). Feel sure that a stay could have been installed so that they could open a little. Very stuffy. There was... more

Management response from
S Cauwels, Manager

Thank you for your feedback following your stay at Hellidon Lakes. Q Hotels have recently introduced a Summer menu in all hotels across the group. The menu is based upon extensive research and feedback from our client base across the group and I was sorry to read you did not appreciate the menu choice. We are in the process of...

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5 of 5 stars
Great Yarmouth
7 Aug 2009 | Trip type: Family
2/2 found this review helpful

I stayed here for 2 nights with my 2 daughters aged 3 and 8. I got dinner, bed and breakfast for £90 a night, which I thought was great value for money. My friend come with us, with her 2 girls and I had requested a room next to each other and it was all ready when we arrived. The... more

Management response from
S Cauwels, Manager

Thank you for your great review following your recent stay at Hellidon. We do strive to offer 'One of a Kind Service' at Hellidon Lakes and it is always nice to read when it has been noticed and complimented by our guests. It is great to read that the children also enjoyed their stay (I hope they enjoyed our ten...

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3 of 5 stars
UK
5 Jul 2009 | Trip type: Couples

We had stayed at this hotel a few years ago and decided to return for the weekend of the British GP. The problems started even before we arrived - we booked through a third party website and right up to a couple of days before we arrived the hotel repeatedly told us they did not have our reservation. They also... more

Management response from
S Cauwels, General Manager

Thank you very much for your feedback on TripAdvisor. I was sorry to read you did not enjoy all aspects of your stay and the food experience in particular. We have taken your feedback on board and our chef has asked me to pass on his personal apologies. We do value all guest feedback, good and not so good and...

Just lovely
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5 of 5 stars
Cornwall
27 May 2009 | Trip type: Couples
1/1 found this review helpful

We don't play golf, and know little about it - but the course looks good. This stay was a treat for a birthday. We were very well welcomed upon our arrival and the check-in experience went without a hitch. Our room was in the older part of the hotel, above the restaurant with a terrific view over the golf course.... more

Management response from
S Cauwels, Manager

Thank you very much for your kind feedback, which I have shared with the team. It is nice to read that the team continues to delight our guests and that you have thoroughly enjoyed your stay with us. I am delighted to report that since your stay we have, re-decorated all golf course facing rooms, offering a stylish and contempory...

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1 of 5 stars
Midlands
27 May 2009 | Trip type: Friends getaway

Took a golfing breaks for a party of 8 via Golfbreaks.com. Golf course is satisfactory, rather short at under 6000 yards. When we arrived to check in for our half board stay we were told that the restaurant was now fully booked and we could only eat in the bar. The manager or staff did little to correct their error... more

Management response from
S Cauwels, Manager

Dear Magicb, Thank you for your review, I was most disappointed to read about your experience at Hellidon Lakes and surprised about the incident quoted. May I take this opportunity to sincerely apologise and to re-assure you that this is not an illustration of our usual high standards. At Hellidon Lakes we do pride ourselves in excellent customer service and...

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3 of 5 stars
Huntingdon, Cambs
4 May 2009 | Trip type: Friends getaway

Having just spent a 3 day 2 night bed breakfast, evening meal with 3 rounds of golf, I can only describe the stay as pleasing but not spectacular. The hotel facilities need refurbishing, the sooner the better. The swimming pool is insufficient for the guests needs, two strokes and you've swum to the end! Yet another hotel that has leisure... more

Management response from
S Cauwels, Manager

Dear Guest, Thank you for taking the time to review Hellidon Lakes on TripAdvisor, all feedback is important to us and your ratings are much appreciated. I have taken the opportunity to pass on your excellent comments about the staff friendliness and helpfullness and passed on your compliments to the Chef. At the time of your stay we were in...

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Hellidon Lakes Golf and Spa Hotel Also Known As

  • Hellidon Lakes Daventry
  • Hellidon Lakes Hotel
Address: Hellidon, Daventry NN11 6GG, England
Daventry hotels Hellidon Lakes Golf and Spa Hotel
3.5/5.0
57