The hotel seems very run down. Although being refurbished, there was not much sign of this. Our room had coffee stains up the wall, and the '4 poster' bed was very dusty and the mattress didn't fit. The cushion on the bed was stained and dirty. The water pressure in the bathroom was very poor, and the shower alternated between... More

the bathroom was dirty water presure low , bedroom windows ill fitting and black with mould called it a family room but a single bed was pushed in beside the mirror and stains on the sheet could not swing a cat in in it . ,when I informed them the fire exit would not close and it was a possible... More

6 of us stayed here in February got it cheap with groupon and it was well worth the money rooms were clean and comfortable evening meal very good and breakfast was excellent.lovely log fire in the dining area just what was needed on a very cold weekend.

The room we had for one night was adequate for our needs.however had we been staying longer I would have said something about the unvacuumed carpet, the layer of dust and grime on the tea tray and the general cleanliness of the room. The hotel is tired and needs some tlc, and reading other comments, appears to be undergoing a... More

We checked in, went upstairs to find our room in an absolute mess, either left from the changeover staff or the night before, couldn't tell. The cleanliness and up keep of the building, grounds (car park and patio out the front) and rooms were worse than dreadful! Age of a property is one thing, but this was just unkept and... More

Had a lovely stay here! All the staff were very welcoming, and made my stay really enjoyable. The service was excellent. I enjoyed great food in particular the carvery on a Sunday. The rooms are excellent value for money, and the hotel is clean and tidy. The hotel was extremely accommodating on my stay as I was unsure how long... More

We have stayed at this hotel many times while on business and from previous stays have seen great improvements. The staff are faultless and always happy to accomodate any requests. This is a mid price range hotel with excellent restaurant/bar food available, disabled facilities and you can even take your dog with you, in dog designated rooms ! Improvements are... More

We were so happy to find a hotel that would take our two dogs but new from reading other reveiws we could be in for a shock!! When we got there it was difficult to park. Outside was a left over take away (with left over food) full of rain water.Cigertte ends at front door. No one at desk. Other... More

I stayed here for one night with my family, we had three rooms which we specifically asked to be next to each other/ near, yet we were given three rooms in three different corridors - one of which was on a separate floor! One of the rooms we were given had not been cleaned/made up - there was dirt all... More