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The Cottage Inn


Dunstan Village NE66 3SZ, England

Reviews you can trust

53% Do not recommend
3.0 of 5 stars 17 reviews
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By trip type
All (17)
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Solo travel (0)
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5 of 5 stars
Newcastle
22 Nov 2009 | Trip type: Friends getaway

Having arrived at the hotel early evening with our friends, we were greeted by polite and friendly staff. We were shown to our room and I have to say the room was very well furnished and very clean. We were informed by a staff member that there was going to be entertainment in the restaurant that evening. After a refreshing... more

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2 of 5 stars
Wales
17 Nov 2009 | Trip type: Family

We used to eat here as kids 20 years ago and the place as famous for a big beer garden and good food. This time we stayed for 3 nights with 5 rooms booked by family. Rooms warm and comfortable - not cleanest but to be fair not bad. One of our party had to change rooms as it was... more

Management response from
Rebecca Readman, Owner

I think the real issue with this group was that after eating 2.5 kilos of mussels between them one as a starter and then 2 full dishes as mains, after a waitress had been to check if everything was okay during their meal they then, after everything was gone decided to complain about the mussels wanting them taking off the...

Poor value
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1 of 5 stars
North Yorks
8 Nov 2009 | Trip type: Couples

I cant actually claim to have stayed here, as we booked a Saturday night here, but it looked so dreadful we decided not to stay. The car park is approached up a muddy and pot holed road, and you then enter at a undistinguished rear door. We checked in, having made a reservation the night before, at the bar area,... more

Management response from
Rebecca Readman, Owner

Thank you for your comments of which we have noted, the drive as you correctly point out is muddy and does have some pot holes which I have to say have been made worse by a considerable amount of heavy rain in recent weeks - this problem is being addressed as best we can however short of having the road...

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4 of 5 stars
Oxford
11 Oct 2009 | Trip type: Friends getaway

I visit the area a lot and have stayed here once and eaten many times over the last several years, most recently lunch last week. I like it a lot; it's in a wonderful location and the staff (who seem to be different each time) have always been fine. The rooms are a bit basic but comfortable. Service can be... more

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4 of 5 stars
North East
3 Oct 2009 | Trip type: Couples

My partner and I visit the Cottage Inn on a regular basis for a Sunday Roast and we are yet to be disappointed!! The staff are always warm and vey welcoming, sometimes they are a little understaffed but the standard of service is consistant. My only critisism and suggestion is to provide printed menus for the restaurant so people do... more

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1 of 5 stars
dunston
30 Sep 2009 | Trip type: Couples

We did not stay in the hotel but came forS unday lunch. We had come acrossthe restaurant by chance a few months before and were suitably impressed to return ,How i wish we hadnt when we asked fot a table for two we were told just sit where you want by a waitress who didnt even stop or make eye... more

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4 of 5 stars
UK
25 Sep 2009 | Trip type: Friends getaway

We were 5 people walking on the North Sea Coast Path. Bwecause of the limited availability in Craster for 5 people we stayed at the Cottage. The staff were friendly and accommodating and the food was good. The Bar also has a selection of real Ales and decent Wine and there is a seperate Sport Bar from the Restaurant; so... more

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1 of 5 stars
Solihull
4 Jun 2009 | Trip type: Couples
2/2 found this review helpful

My wife and I stayed for one night on Tuesday 26 May 2009: we will not be returning! Our room was clean and basic, but a couple of light bulbs were not working. Normally this isn’t an issue, but having noticed the lack of attention to lighting my wife also noticed that at least one bulb in the restaurant area... more

Management response from
Rebecca Readman, Manager

I am very sorry that you had a dissapointing stay with us. However had you had made your comments to myself when you checked out then I could have informed you that we do not think that the events of that evening were acceptable and as a result the chef in Question was (from an agency) dismissed that morning following...

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3 of 5 stars
yorkshire
25 May 2009 | Trip type: Friends getaway

hi did not stay hear but had a meal in the bar the food and atmosphere is very good fabulous play area for children(weather permitting) on the downside the service needs to be a little better organised you order your meal from a hatch near the kitchen you order your drinks at the bar its like there is 2 tills... more

Cheers?
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4 of 5 stars
York, United Kingdom
18 Apr 2009 | Trip type: Couples

We didn't actually stay at the Cottage ,we have a caravan nearby and the location of the Cottage is ideal as we can both enjoy a drink without having to use the car. We very rarely eat in the bar when we come here as it gets quite full and the atmosphere in the Harry Hotspur Room is far more... more

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The Cottage Inn Address

Dunstan Village NE66 3SZ, England
Dunstan Village B&Bs / Inns The Cottage Inn
3.0/5.0
17