Stayed here a few days ago. First the good things. Beautiful location. Good looking rooms; actually quite posh for their price. Fantastic view from the breakfast room window. Second, the bad things. No Vegetarian meal in the dinner menu. Very little staff and that too tired looking. During the check in not even the receptionist smiled. And now the most... More

We had a wonderfull new year. The meal was excellent with no complaints. Cooked just right and hot. The room was warm. very clean and comfortable. The staff could not have been more helpfull and went out of their way to provide anything we asked for. More

We booked a Christmas Break at The Charnwood Hotel from the 24th to the 26th Dec 2011.On arrival we were delighted with our room , and dinner that evening (the 24th) was excellent as were corresponding breakfeasts , Unfortunatly the same cannot be said for 'Christmas Lunch' it was simply dreadful , plastic turkey , un-appetising vegetables and microwaved pudding... More

Unfortunately, during our one night stay, the hotel lost all hot water and despite numerous requests for assistance (from most guests), the hotel staff were unable to provide any facility for a hot shower/bath etc, and there was still no hot water when we left! The meal in the main restaurant was good, despite the choice on the menu being... More

return visit to to charnwood. motown theme evening. good value entertainment fab as was room, enterance bit shabby food cold sent it back still cold waiters using cloths to carry cold stainless steel tourines gave up didnt eat had room service ham sandwich on the house. ican recommend this. left before breakfast as only live 30mins away full english cooked... More

Stayed here with my wife for my birthday. Very good room, clean and spacious. The food was excellent , we both had the venison steak,which was stunning. Very good value, particularly when using a pre booked Groupon voucher. Location was very picturesque and would be even better in the summer. Corridors need updating with the decor and new carpets. More

Having been on numerous Groupon and kgb deals during the past few months I can say most have been good value some extremely good value and only a couple of terrible experiences. Charnwood was in the good value category.The hotel is clean and the food excellent.The staff very friendly and helpful.We had a light lunch in the bar area and... More

Took my mother in law for birthday treat over night stay to this hotel, via the groupon offer. Which stated that it included a evening meal that was based on the most expensive items on the menu . This ended up not to be the case and on check out ( where I also had to complain about out (... More

Stayed at this hotel as we had a spa day at Centre Parcs 20 mins away. Hotel was good, clean, food was excellent and the staff were very helpful and pleasant. the only problem I had was that I booked this hotel with a groupon voucher which was worth £182.00. This included double room with breakfast, a glass of champagne,... More