This was the second time we stayed at this particular Holiday Inn Express because it is so close to the Barix Clinic where I have my doctors appointments. Each time we received excellent service and the room was very clean. We didn't use the pool or excercise area but it looked to be clean and maintained. On our second visit... more

When we arrived we waited about 15 minutes to check in. There were two employees working the front desk and it is beyond me why it took so long to get checked in. After a long day, I was tired and just wanted to get into my room and rest. We finally got checked in and then found out that... more

i have stayed at this hotel in past october of 2007 at that time I did have some problems but I just stayed there in march of 08 and the minute I waked in there ware lots of changes it seemed like the hotel was under a new management and I hade a excellent stay in march and do recommend... more

AVOID at all costs. They charged my card twice for the same stay. Two weeks later, still isn't fixed. Wish I had read the other reviews of this place (all BAD) before I got burned. I was with several other people from my company. We ALL got double charged for the same one night stay. more

An absolute NIGHTMARE! Prepaid for 3 nights booked through AOL America Online Travel Services using travelocity. The hotel and travelocity have NO communication network. The hotel failed to resolve the issue, inept staff and manager. Hotel charged $546.58 dollars for a 3 night stay AFTER I had already PREPAID $321.52 to AOL/Travelocity 3 weeks in advance. Hotel blames travelocity, travelocity... more

I called this hotel to book two rooms and was told they only had one. I asked if they could refer me to a hotel close to Rickenbacker Airport , they told me there were none close to Rickenbacker. I searched the web and found out that there is a Comfort Inn, Sleep Inn, and an AmeriHost Inn that are... more