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Splash Landings Hotel

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Traveller (1418)
Room & Suite (291)
Pool & Beach (56)

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About

#1 of 1 hotels in Farley
Location
Cleanliness
Service
Value
Offering a bright and tropical taste of the Caribbean, the sun shines every day in this crazy Caribbean themed hotel! After a busy day relax in Ma Garrita’s bar, with superb views overlooking the Waterpark and fabulous entertainment into the evening. Splash Landings Hotel offers the perfect Caribbean getaway without stepping onto a plane!All guests will be left with that "Caribbean feeling", and a 'must do' for your stay is a visit to our fantastic tropical Waterpark.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Free breakfast
Game room
Mini golf
Children Activities (Kid / Family Friendly)
Parking
Wifi
Lazy river
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Water park
Entertainment staff
Evening entertainment
Conference facilities
Meeting rooms
Spa
Gift shop
Non-smoking hotel
Shops
24-hour front desk
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Room features
Housekeeping
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Languages Spoken
English
3,597Reviews126Q+A100Room tips

Reviews
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Kirsty G wrote a review 16 Mar
Derby, United Kingdom11 contributions18 helpful votes
Great overnight stay at Splash Landing and great value for money. lovely room with the essentials - the kids loved the bunk beds. Read all the reviews regarding breakfast being busy. We didn’t find it a problem at all, however did book an early slot at 7:15. Straight in and out and quiet which was ideal for us. Would highly recommend for an overnight stay with young kids.
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: Book an early morning breakfast slot and go out of the resort for food, we drove 15 minutes down...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Excellence, Other at Splash Landings Hotel
Responded yesterday
Dear 948kirstyg, Thank you for taking the time to leave us a review! We are thrilled to hear you had an amazing stay! Thank you for letting us know all about your visit we truly appreciate it. We hope to welcome you back to the Resort soon! Kind Regards, Will Guest Excellence Team Alton Towers Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Explore32911389849 wrote a review 16 Mar
1 contribution2 helpful votes
First day park open 2024 enjoyed theme park but rained midday so went back to hotel for a bit. Whilst in room on 3 separate occasions people knocked then immediately opened door. 1st lady just said sorry and ran second last opened door and asked if we want towels biscuits the 3rd lady asked what we thought of service. Now bear in mind only one of the visits may be acceptable to change towels and refresh refreshments which we didn’t anyway. I find in very unacceptable that 3 people let themselves into my room at midday when you would have expected the rooms to be empty with no legitimate reason to do so. I am really disgusted at this and now feel very unsafe and we still have another night here!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Knock and wait for an answer before just walking in on guests. Especially if there was no reason...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Excellence, Other at Splash Landings Hotel
Responded yesterday
Dear Explore32911389849, Thank you for taking the time to tell us about your recent stay at the Splash Landings Hotel. We are sorry to hear you were disturbed in your room by a few members of our team during the day. This is not the level of service we aim to provide. If you wish to discuss this further, please do get in touch with our dedicated feedback team at gs.feedback@alton-towers.com. Thank you for bringing this to our attention. We do hope we can welcome you back to the Resort again soon. Kind Regards, Will Guest Excellence Team Alton Towers Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ILoveHolidays03 wrote a review 3 Mar
Kingston-upon-Hull, United Kingdom175 contributions120 helpful votes
We booked the hotel and waterpark package. Firstly, the hotel. It was totally fine but after staying in the Alton towers hotel and the lodges, I’d say this hotel was my least favourite. Perfectly clean though. Uncomfortable bed and lack of pillows but not a major criticism. The entertainment on the evening was really for toddlers and of no interest to my 5 and 8 year old. I put my kids to bed at about 8:45 and up until 10:15 people were letting their kids run up and down the corridor shouting which is not on. Not Alton towers fault some people have no consideration for others. Bad timing on our part booking at the same time maybe. Onto the morning. We went down for breakfast. We had booked the secret garden restaurant as per the link sent by Alton Towers. When we got there the lady said they couldn’t let us in as they had a private event on. I showed her the booking and she said sorry but you can’t have breakfast here. We were sent somewhere else who of course didn’t have a booking for us so that was a bit of a fiasco. Food was ok though and we had a decent breakfast. When we got to splash landings waterpark, I was asked for passes which i’d not been sent. The most amazing employee sorted our tickets out and I’ve got to say he is an absolute credit to Alton Towers. If you see this Woody you are a fantastic guy, my kids thought you were great. I hope you are recognised for your efforts there! The waterpark is great and changing rooms clean. Would I return, yes but would probably book the other hotel and hope we got our breakfast where we booked. We would definitely hope to see Woody!
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: I would highly recommend The bulls head, lovely pub a few minutes drive away for eating!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Excellence, Other at Splash Landings Hotel
Responded yesterday
Dear ILoveHolidays03, Thank you for taking the time to leave us a review! We are thrilled to hear you had an amazing stay! Thank you for letting us know all about your visit we truly appreciate it. We hope to welcome you back to the Resort soon! Kind Regards, Will Guest Excellence Team Alton Towers Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike S wrote a review 3 Mar
Lichfield, United Kingdom7 contributions3 helpful votes
The service from the staff was excellent especially Peter and Casey from splash landings and also libby from enchanted wood Only negative the food quality was not the best in the crooked spoon and also around poolside ……………………………………………..
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Excellence, Other at Splash Landings Hotel
Responded yesterday
Dear mikesS5508ZB, Thank you for taking the time to leave us a review! We are thrilled to hear you had an amazing stay! However, we are sorry to hear you were disappointed with our food & beverage quality. We'll ensure your feedback gets passed on in regards to this. Thank you for letting us know all about your visit we truly appreciate it. We hope to welcome you back to the Resort soon! Kind Regards, Will Guest Excellence Team Alton Towers Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hannah E wrote a review 3 Mar
1 contribution
From start to finish Peter, was there to help us! What an amazing guy! The hotel and the Splash and stay package was alot more than we expected! The water park was a great day out, crazy golf kept us all entertained for a few hours with lots of laughts! The only thing i would change is the food options in the water park. Everything else was well worth the money, and the staff were incredible. Especially Peter. All day there was staff cleaning and checking everyone was OK throughout the hotel and Water Park. Will be booking to stay again as soon as we are home. Great value for money so much more than we expected
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Excellence, Other at Splash Landings Hotel
Responded yesterday
Dear hannaheC34RR, Thank you for taking the time to leave us a review! We are thrilled to hear you had an amazing stay! Thank you for letting us know all about your visit we truly appreciate it. We hope to welcome you back to the Resort soon! Kind Regards, Will Guest Excellence Team Alton Towers Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lucyloo wrote a review Feb 2024
Hertfordshire, United Kingdom133 contributions22 helpful votes
Fun hotel for children, brightly decorated and loads going on. Very very noisy and it's a theme park hotel so be prepared for children running around and some parents not noticing where they are walking as well. Great booking process, super easy and kept up to date along the way. Email to say room was ready early was a nice touch and self check in was easy. Room was as expected, double with a bunk bed and clean. As the hotel is part of the water park it is very very hot. We ate in the hot buffet for dinner, had to queue and the girl was getting flustered she forgot to add our discount. Loads of dirty tables which took team along time to clean up meaning a longer queue. Food was £28 per adult - whilst there was an ok selection it is not worth that price and no drink included, you had to queue again at the bar. Alot of vegetarian options over meat which was disappointing for the price. Breakfast was included and in the same restaurant, couldn't fault it loads on offer and drinks included. Waterpark is fun but too small for the amount of people they let in at once. It was our babies first swimming experience and we lasted 10 minutes with him as didn't feel safe. It was too busy with kids running everywhere. Appreciate it's a waterpark but there literally was no quiet place for smaller babies anywhere. The older child said the slide was fun but it's nearly an hour wait. I was sat at a table with our baby waiting for them, went to change his nappy and came back within 5 mins to see I'd been evicted by a family!
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Book early slot for the pool to try and get some space. Book a breakfast slot as well. If...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Excellence, Other at Splash Landings Hotel
Responded 2 weeks ago
Hi Lucy! Thank you for taking the time to leave us a review following your recent visit. We are thrilled to hear you had a fun stay and managed to enjoy an early check in. I will ensure your feedback regarding dinner is passed on to our food and beverage teams for review. In regards to our waterpark, we do have strict capacity limits for health and safety, I will ensure your feedback regarding this is highlighted to the waterpark team. I hope we can welcome you back to the Resort in the future! Best wishes, Heather Guest Excellence Alton Towers Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amy M wrote a review Feb 2024
1 contribution
Room was fine, food and drinks very over priced. Staff were very helpful within the whole resort. I asked for a different entrance to the water park as my daughter who has autism doesn’t like turn styles. They took us a different route in and out.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Does get very busy and crowded
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Excellence, Other at Splash Landings Hotel
Responded 2 weeks ago
Hi Amy! Thank you for taking the time to leave us a review following your recent visit. We are pleased to hear you enjoyed your room and that our staff were helpful throughout your stay with us. I will ensure your feedback regarding food and beverage prices is passed on to the team for review. We hope to welcome you back to the Resort in the future! Best wishes, Heather Guest Excellence Alton Towers Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CAINNIAC F wrote a review Feb 2024
2 contributions
Really cool place to take your children, they will love it! Peter Jones (I believe that was his name, he greeted us on arrival and would stay around the reception area) at the hotel is a credit to the business and made our stay even more the better He was even working on his 69th birthday... Which was good, as up until that point I was focusing on the RIDICULOUSLY priced food and drink that was not of a good standard at all. The wine was warm, served in a dirty glass, tasted awful and it cost over £20 for 2 drinks. Like I say, it's good for kids, I would not recommend the restaurants, please see reviewes before you're visit, I wish I had! Take your own food and drinks and I'm sure you'll have an ace time!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Excellence, Other at Splash Landings Hotel
Responded 2 weeks ago
Hi there, Thank you for taking the time to leave us a review following your recent visit. We are pleased to hear Peter was able to make your stay, I will ensure this feedback is passed on to our hotels team! I do apologise for any disappointment caused with the standard of our food and beverage options, I will ensure your comments are passed on to our food and beverage team for internal review. We hope to be able to welcome you back to the Resort in the future! Best wishes, Heather Guest Excellence Alton Towers Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Staceyeliz02 wrote a review Feb 2024
18 contributions32 helpful votes
Stayed at Splash landings hotel for 1 night, visited the theme park one day and the water park the next The process from booking to arriving felt unorganised and messy, the app was broken and we didn’t receive emails then we couldn’t book a table for breakfast and there seemed to be confusion weather you needed to book a slot for the waterpark or not…… The queues at the theme park were so long, kids just are not going to wait in line for an hour to get on a ride and some were not open / broken The monorail was not running so the walk was quite far with little ones The hotel food is massively over priced for average ( at best ) food It was £65 for the Buffett for 2 adults and 2 children under 3! Drinks were also really expensive Breakfast was chaotic and the food was just ok, no children’s cutlery or cups for a family hotel I would expect it to be more geared towards kids ( and not just having loads of arcade games for you to spend more money on! ) The room was ok, was clean but bed was small and could do with a freshen up The water park was fun but by 11am it was incredibly busy, wouldn’t say this was a full day place, we were there about 2 hours and felt this was enough Overall we had a nice time but wouldn’t return, think there are far better places to go that are not as expensive
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Excellence, Other at Splash Landings Hotel
Responded 2 weeks ago
Hi Stacey, Thank you for taking the time to leave us a review following your recent visit. We pride ourselves on offering magical and memorable experiences and I am sorry that this wasn't the experience you had. I do apologise for the issues you experienced with the booking process, I will pass this feedback on to our short breaks. Thank you for raising these areas for improvement, I will ensure your comments are passed on to the relevant teams for internal review. If you would like to discuss this further with our team, please send us an email to gs.feedback@alton-towers.com including the full details of your visit. Best wishes, Heather Guest Excellence Alton Towers Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jayne L wrote a review Feb 2024
2 contributions1 helpful vote
We had the most fantastic stay in splash landings. We booked a short break over the midterm for pirate takeover and it was the best first theme park experience for our four year old. We never had to say she couldn't go on a ride because everything there was suitable. The hotel entertainment was brilliant, Ringo was a big fave of the trip! The welcome staff Charlie, Julie, Peter, and Dave made our daughter feel so special and were extremely helpful and friendly. The only issue we had was that soft drinks weren't included in the pretty hefty cost of the all you can eat buffet.. still walked away with massive smiles on our faces and plans to return so I don't think it's worth knocking a star off my review, but just a little suggestion..
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Excellence, Other at Splash Landings Hotel
Responded 2 weeks ago
Hi there! Thank you for taking the time to leave us a five star review! We are thrilled to hear you had a fantastic stay and are so pleased your four year old enjoyed her first theme park experience! I will ensure your feedback regarding the welcome staff is passed on to the team! I will also pass your feedback on regarding the soft drinks to our food and beverage team. We hope to welcome you and your daughter back to the Resort for more family fun in the future! Best wishes, Heather Guest Excellence Alton Towers Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ALSO KNOWN AS
splash landings alton, splash landing hotel, hotel splash landings, hotel landing splash, splash landings hotel alton
LOCATION
United KingdomEnglandStaffordshireFarley
NUMBER OF ROOMS
216
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SPLASH LANDINGS HOTEL - Updated 2024 Reviews (Farley)

Frequently Asked Questions about Splash Landings Hotel
Which popular attractions are close to Splash Landings Hotel?
Nearby attractions include Alton Towers Resort (0.06 miles), Cbeebies Land (0.3 miles), and Alton Towers Waterpark (0.6 miles).
What are some of the property amenities at Splash Landings Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Splash Landings Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Splash Landings Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Splash Landings Hotel?
Conveniently located restaurants include The Bridge House Restaurant, The White Hart, and Talbot Inn.
Are there opportunities to exercise at Splash Landings Hotel?
Yes, guests have access to an indoor pool and locker rooms available in the fitness centre during their stay.
Is Splash Landings Hotel located near the city centre?
Yes, it is 0.8 miles away from the centre of Farley.
Does Splash Landings Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Splash Landings Hotel?
Many travellers enjoy visiting The Old Manor (3.2 miles).
Is Splash Landings Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.