Does exactly as advertised , basic hotel reception very helpful and friendly , Rooms quite big , breakfast basic but hot and fresh . More

Stayed here 28/10/11 to go to Alton towers next day, it's about half an hour away! My sat nav couldn't find it but we managed by putting in Wellington road, it's just off a McDonald's and a pc world/currys the room was nice and clean and staff friendly, the only downside was the breakfast, yes it is complimentary but I've... More

I'm a platinum member so my internet was free - otherwise I would have been spitting feathers. Normally I find Expresses very good but strangely not in the UK. But it was 'ok'. There aren't really any restaurants nearby (a pub and a McDonalds) so you really need a car (HI Express only has a restaurant for breakfast). But here... More

The company that I work for book the hotel rooms on my behalf, and I often find myself in HIE's. Maybe that's why I find it hard to compliment them. This one's definitely a bit threadbare and needs a refurb. It's in the middle of a commercial area/industrial estate, which doesn't help. The staff are friendly, helpful and professional, but... More

We stayed here as a base for a wedding we were attending. From start to finish, the hotel staff could not have been more friendly and helpful. Breakfast was complimentry and although the hot buffet was limited to sausages, scrambled eggs and beans, there was plenty of cold choices to compliment this and the hot drinks selection was the best... More

Stayed here for 2 nights. The room was spotless. The bed was large and very comfortable. We had read reviews that said the breakfast was poor, however, we found it to be fine. Plenty cereals, juice, toast, yoghurts and croissants. Also sausages, scrambled eggs and beans. You could help yourself to as much as you wanted and go back for... More

Comfortable beds and clean rooms. Overpriced drinks at the bar, but friendly service. Breakfast buffet below standard. The booking site might lead you to expect inclusive broadband, but it is in fact available only at high cost -- you're better off buying a cell-phone dongle to plug into your computer. More

Stayed there for One night this week on a business trip. The hotel is right next to a main road and the noise from the road is constant so I got little sleep that night. The room and bathroom was clean but there was an awful smell coming from the drain in the sink which made me quite ill whilst... More

We stayed with a wedding party recently and was stung with a higher room rate that our friends as we bought in advance over the phone and not online. Apparently the receptionist should have advised us of a cheaper online rate during the booking but she didn't. This was an additional 20% on the bill. We asked for a reduction... More