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All 10 Burton upon Trent hotels

Premier Inn Burton-On-Trent East

82, Ashby Road East, Burton upon Trent DE15 0PU, England
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Premier Inn Burton-On-Trent East
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76 reviews from our community

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Date Rating
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 17 June 2013 NEW via mobile

Me and my brother stayed here for 3 nights from the 14th June while attending the Download festival and enjoyed our stay. Our room (No. 32) was nice and clean and well kitted out with a TV, kettle, tea and coffee etc., fan & hairdryer. The beds we're nice and comfortable. I don't know what the previous reviewer meant by... More

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Grantham
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 10 June 2013

This was a very disappointing stay, we were given a room which was at the top of the stairs so was extremely noisy with people coming in late night and early morning talking loudly and slamming doors etc. The walls are paper thin so we could hear every little sound from our neighbours. There was constant road noise road even... More

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WhitbreadHotels, Online Customer Service at Premier Inn Burton-On-Trent East, responded to this review
18 June 2013

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed to provide this. Please email your booking details including your reservation number to talktous@premierinn.com... More

Maidstone, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 9 June 2013

An odd little building - more like a rabbits warren - but this made it interesting and quirky. The welcome when we arrived, ten of us on a family break, was friendly, warm and welcoming. The service was very good and all staff including the restaurant and cleaners were helpful and cheerful. A little further than we first thought though... More

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Redcar, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 29 May 2013

We stayed in this Premier Inn for three nights and pre-paid for our breakfasts and evening meals using the Meal Deal option on their website. The staff upon arrival were very friendly and helpful and our room was lovely and comfortable. Premier Inn had supplied a large fan to cool the room because the weather was unusually hot! Our first... More

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Nicola E, Area Sales & Guest Relations at Premier Inn Burton-On-Trent East, responded to this review
6 June 2013

Thank you for taking the time to review our Hotel, we are delighted that you enjoyed your stay with us and your comments will be passed onto the team for recognition. We pride ourselves on providing clean and comfortable accomodation and I am delighted that your stay was just that. However, please accept my sincere apologies about the restaurant menu... More

Great Yarmouth, Norfolk
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 28 May 2013

Hotel good but steer clear of the attached resturant, we used it on the saturday night but they had 4 things unavailable off the menu and no draught pedigree. the food was okay when we chose the alternatives, but would not dine there again. The breakfast was okay.

Was this review helpful? Yes 1
Nicola E, Area Sales & Guest Relations at Premier Inn Burton-On-Trent East, responded to this review
6 June 2013

Thank you for taking the time to review our Hotel, we appreciate feedback of all kinds and your comments will be passed on to the team. Please accept my sincere apologies regarding the unavailable items on the restaurant menu, I would suggest that any issues be taken up with the Duty Manager who will be happy to help. Thank you... More

Leigh-on-Sea, England
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 17 April 2013

We stayed here for 2 nights, having 2 rooms which allowed us to compare standards. One room (21) was very large while the other (20) was smaller, surprising to see how different they are. No issues with te amount of room in 20 – it was just a different shape, still plenty of room to move around. Rooms were clean... More

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See 2 more reviews by Simon_in_Legh for Burton upon Trent
Nicola H, Manager at Premier Inn Burton-On-Trent East, responded to this review
23 April 2013

Thank you for taking the time to review the Hotel, we appreciate the feedback you have given. We are happy to hear that you enjoyed your stay with us. We do offer iron and ironing boards for guest usage free of charge, please do not hesitate to ask at reception if you require one. We are sorry to hear that... More

West Byfleet, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 10 April 2013

Stayed here on 6th April for one night and was here as we usually use the Travelodge in Burton on Trent but it was booked up and more expensive on this occasion (unusually). The receptionist was welcoming and very efficient and went out of her way to help us. Our room was clean and warm, bright and comfortable and had... More

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Nicola H, Manager at Premier Inn Burton-On-Trent East, responded to this review
23 April 2013

Thank you for taking the time to review the Hotel, we appreciate your feedback. We are happy to hear you were pleased with the friendliness of staff and the quality of the rooms. We are sorry to hear that the long corridors caused problems during your stay, please do not hesitate to contact the Hotel directly and we will do... More

Farnborough, United Kingdom
1 review
4 of 5 stars Reviewed 5 April 2013

An excellent hotel with a great selection of rooms which were suitable for families. Excellent bathrooms and good quality rooms. The welcome was warm and friendly and the premier inn staff were delightful. HOWEVER, bearing in mind we were a party of 11 I prebooked dinner for the evening of our arrival. However, it was appalling service - over an... More

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Nicola H, Manager at Premier Inn Burton-On-Trent East, responded to this review
23 April 2013

Thank you for taking the time to review the Hotel, all feedback is welcomed. We are delighted by your comment of being an excellent hotel and are happy to hear that you believe our room quality is good. We are sorry to hear about the problems you encountered during your visit to the restaurant regarding bad serivce and waits. If... More

Portsmouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 April 2013

We stayed here for 1 night when my niece got married nearby. The staff were friendly and helpful on arrival, the room was clean and comfortable with a large bathroom. We didn't really have a view but as we arrived at 7pm and left at 9am that didn't really matter. The TV was a bit old and a small screen... More

Review collected in partnership with premierinn.com

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Nicola H, Manager at Premier Inn Burton-On-Trent East, responded to this review
23 April 2013

Thank you for taking the time to review the Hotel, your feedback is appreciated. Lenny Henry is right and we are delighted you received friendly and helpful service from staff and enjoyed the restaurant. We are sorry to hear that the bed was bouncy but we hope this will not deter you from staying with us in the future. More

Dudley, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 April 2013 via mobile

My wife and I stayed here last Saturday evening as we were visiting family in the area. We arrived earlier than the check in time so we expected to wait until our room was available but we were given a room straight away without any problem. Being located on a main road we thought that there would be some traffic... More

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Nicola H, Manager at Premier Inn Burton-On-Trent East, responded to this review
23 April 2013

Thank you for the taking the time to review the Hotel, we appreciate your feedback. We are glad you got a friendly service and were able to check in early and are happy to hear that even though the Hotel location was next to a busy road you heard no noise during your night. We are sorry to hear that... More

 
 
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Additional Information about Premier Inn Burton-On-Trent East

Also Known As:
Premier Inn Burton-On-Trent East Hotel Burton Upon Trent
Premier Inn Burton-On-Trent East Hotel
Premier Inn Burton-On-Trent East Burton Upon Trent, Staffordshire
Address: 82, Ashby Road East, Burton upon Trent DE15 0PU, England
Region: United Kingdom > England > Staffordshire > Burton upon Trent
Amenities:
Free Parking Restaurant
Hotel Style:
#5 Family Hotels in Burton upon Trent
Price Range: £
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