On arrival we were a bit suspicious when we saw an old mattress lying at the side of the building. We had room 3 which seemed to be the best and that was in need of good clean. The carpet was stained and the walls were dirty, although the en-suite was cleaner there was nowhere to hang or place clothes... more

We booked 17 friends and family in here, what an embaresment. The rooms were dirty, cramped and badly maintained. Room 2 has no facilities to hang up your clothes, and smells musty. Room 6 had a leak from the toilet, the only way of stemming the flow was to rap a towel around the base! Other rooms were small, the... more

We stayed for one night (8/8/09) after a local wedding - room was surface clean but if you looked under bed or chairs (which our toddler son of course did!!) there was lots of dust, and a used nail file which could have been horrid if he'd picked it up and put it in his mouth. We requested a cot,... more

Positive: central location for Uttoxeter, friendly & helpful staff, plenty of fresh towels, good sized shower room ensuite, fresh crisp sheets, comfortable bed. Could be better: Very small double room (Room 4). Once a nice hotel but now in need of some serious money to bring it back up to standard. Breakfast basic. A bit shabby and grubby round the... more

The hotel is an old style building, well located near the centre of the town. We appeared to be the only guests on our one night stay. Our room was basic but comfortable, and it did have a four poster bed. The en-suite bathroom was again basic but perfectly acceptable. We had some drinks in the bar where the range... more

I stayed at this hotel recently and was bitten to shreds by bed bugs!!! I was intially shown to a room that was less than suitable...the floor sloped because the hotel is so old and dated looking so I asked if they had another room. I was informed that they were fully booked so I said I would go elsewhere... more

we attended a wedding there in december the room was large with a decent sized bathroom the staff were very helpfull, it is an old building with alot of character i would definetly stay there again.a very confortable and enjoyable stay. more

I stayed at the bank house hotel on a work visit and also too see some friends in the area. It is a lovely old styled building with many unique features that you just don't see in many of the static hotel/bedsits i am used to being placed in by work. The room was well furnished and equipped being en... more

We stayed here over the Christmas holidays, and unfortunately we checked in late and by the time we saw the room there was nothing we could do but stay. The room was dirty - the carpet badly stained and I am sure the hoover hadn't been passed over the floor in quite some time. The bed was small and uncomfortable... more