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Jurys Inn Croydon


Jurys Inn Croydon
Hotel class 3 of 5
Wellesley Road | South London, Croydon CRO 9XY, England
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Traveller Reviews

84% Recommend
4.0 of 5 stars 74 reviews
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By trip type
All (74)
[ Date ] [ Rating ]
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1 of 5 stars
Derby, United Kingdom
5 Jul 2009 | Trip type: Couples New

My husband and I arrived at 8pm, after a trip to Wimbledon. I had unfortunately hurt my eye during the day and had ended up at the St Johns Ambulance station to have it treated, although it was still very bloodshot and weeping by the time we arrived at the hotel. Obviously we were very keen to check in but... more

Management response from
Donal Stafford, General Manager

Dear TripAdvisor, Thank you for your review. I am sincerely sorry that we were unable to provide you with the the non-smoking room you requested. I would be very grateful for the opportunity to discuss this with you in person and would appreciate it if you could get in touch with me directly at the hotel. I look forward to...

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4 of 5 stars
Orlando
21 Jun 2009

We stayed here for two nights with EF tours. Decent hotel, especially for a group tour. Clean. Breakfast was minimal. Be aware that the entire area closes down around 8p. Good shopping across the street. Close to the subway station (a few minutes walk) that will take you to London. more

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2 of 5 stars
Bristol
13 Jun 2009 | Trip type: Business, Solo travel

Unfortunately I had to endure 2 weeks in Croydon on business. As stated before the place sucks! Luckily I spent my first week in the Croydon Park Hotel which was fantastic. Spending the second week at Jury's was not an enjoyable experience. Had to move rooms as the toilet made noises like a monster! Next room..... TV with remote control... more

Management response from
Donal Stafford, General Manager

Dear TripAdvisor, Thank you very much for your feedback I was very disappointed to see that you did not enjoy you're stay with us. The issues in relation to the bedroom will certainly be investigated to ensure they are not repeated. I would be delighted for an opportunity to speak to you personally to discuss the issues you had and...

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4 of 5 stars
glasgow
10 Jun 2009 | Trip type: Business

Tried 2 other hotels before ending up here the day before the CSA. Room clean and quiet. Reception staff were helpful. Did not have breakfast, so can't comment. more

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1 of 5 stars
croydon
5 Jun 2009 | Trip type: Couples

arrived at the hotel late and tired ,only to find there was no parking,the ticket cost us another ten pound.woke up to find there was no water at all ,was told we could buy some from vending machine.we had a 200 mile trip a head of us ,we had no tea or coffee or shower b4 we left as there... more

Management response from
Donal Stafford, General Manager

Dear TripAdvisor, Thank you for taking the time to post a review. I would like to sincerely apologise for the inconvenience you suffered during your recent stay with us. During your visit to the hotel, the mains water supply to the hotel was switched off without notice resulting in the issues you experienced. I can assure you that this in...

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4 of 5 stars
Newcastle
28 May 2009 | Trip type: Business, Solo travel

Having never been to Croydon before this visit, I didn't know that it was a cross between something from Bladerunner (as I think another user mentioned) and purgatory. Because of this, I was very relieved to arrive at the hotel following a slightly scary walk from East Croydon railway station at 10.30pm. It only took me about 15 mins, dragging... more

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4 of 5 stars
Poov
17 May 2009 | Trip type: Solo travel

I visited the property for seven days last month. The purpose of my trip was leisure travel. Sightseeing in London and visiting friends in the UK. Upon arrival the front desk person immediately offered me the opportunity to check in to my room. I had traveled all night and arrived mid morning. The person could see where I was from... more

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5 of 5 stars
Lincolnshire
15 Apr 2009 | Trip type: Couples

After searching the internet for places to stay in Croydon, I come across Jurys Inn. We booked online, but for some reason our booking hadn't gone through.. so we rang Jurys Inn, and one member off staff Gabriella was more then happy to help, she cancalled our original booking to make sure we didnt get charged twice, then she happily... more

Management response from
Donal Stafford, General Manager

Dear TripAdvisor, A sincere thank you for taking the time to submit a review of the hotel. Your comments are very much appreciated and I will be passing them on to all the staff. It's great that you had such a good stay with us and I would be delighted if you got in touch with me prior to your...

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4 of 5 stars
hedley hill
3 Apr 2009 | Trip type: Couples

Having read these reviews (and previously experienced unclean hotels in London), we opted for Jurys Inn Croydon, knowing it would be convenient and clean. Not only did we experience both qualities, but had a really comfortable and most enjoyable stay in Croydon. I had mailed the manager previously and requested a quiet room, which he kindly organised. It was on... more

Management response from
Donal Stafford, General Manager

Dear Mr. & Mrs. Scott, Thank you sincerely for your review and for the positive feedback you provided. It's also great to hear about your positive experience in Croydon, the Town is very under rated and has a lot to offer. When you wish to return, please don't hesitate to get in touch with me again. You have my contact...

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3 of 5 stars
Airdrie
7 Mar 2009 | Trip type: Business, Solo travel

Stayed here for one night-I'm not going to go over the top about it, the way some others have.Its a typical Jury's-the front reception is very nice but the room I was in was so-so.Nothing major wrong with it but a bit of colour in the room would make a massive difference-you need it when you look out into the... more

Management response from
Donal Stafford, General Manger

Thank you for taking the time to post a review and I fully appreciate your comments in relation to our sister property in Brighton. As a new hotel, it does have a new bedroom design which will be rolled out across the group in time. Should you have a need to revisit the area, I would be delighted if you...

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Jurys Inn Croydon Address

Wellesley Road | South London, Croydon CRO 9XY, England
Croydon hotels Jurys Inn Croydon
4.0/5.0
74