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Selsdon Park & Golf Course


Hotel class 4.0 of 5
Addington Rd, Sanderstead-South Croydon, Croydon CR2 8YA, England
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Reviews you can trust

59% Do not recommend
3.0 of 5 stars 138 reviews
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By trip type
All (138)
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3 of 5 stars
charlep   8 contributions
London
8 Feb 2010 | Trip type: Couples New

I booked an overnight stay as a romantic getaway for my husband and I. On arrival, we were impressed by the hotel, lobby and grounds. We were greeted very professionally on arrival from a very helpful and polite gentlemen at reception. Both my husband and I booked in for manicures as part of our package, but were disappointed with the... more

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5 of 5 stars
qazwsxWarwickshire   1 contribution
Warwickshire
8 Feb 2010 | Trip type: Business New

I have been a customer of Selsdon Park Hotel for a number of Training/workshop events and have been extremely impressed with the service. In particular the conferencing staff are fantastic and nothing seems too much effort or bother as they seem to understand the needs of the customer and therefore provide flexibility. The training rooms that I have been provided... more

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4 of 5 stars
newreviewerBrighton   1 contribution
Brighton
1 Feb 2010 | Trip type: Friends getaway

We booked a one night stay with 4 friends to celebrate a birthday, our package included exec room upgrade, breakfast, 3 course dinner and a bottle of wine, plus 20% off golf and spa treatments, which was well worth the money. On arrival at the hotel, our rooms were ready well before the check in time of 3:00pm, so it... more

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4 of 5 stars
muzzer66   1 contribution
milton keynes
28 Jan 2010 | Trip type: Couples

My wife and i stayed on 23rd Jan for one night with a group of seven other friends. it was our first time at this hotel and got a really good deal on Travelzoo on a DBB basis. I must first say that when we arrived we were speedily dealt with by the reception staff who tried to put us... more

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3 of 5 stars
jessejames41   3 contributions
Cornwall
26 Jan 2010 | Trip type: Couples

Date of stay 21 - 24 Jan 2010 I was born and bred in croydon and my grandmother lived in Selsdon for many years so I had fond childhood memories of This Hotel. It was to be a surprise for my Husband as it was our wedding anniversary on the 22nd and I also wanted to take a nostalgic trip... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments onto this website. We check it regularly to ensure we are capturing all of our guest feedback. We apologise for the shortfalls you experienced during your stay and suggest that if you have not done so already, contact the General Managers off so that compensation and a full investigation can...

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3 of 5 stars
essbeeLondon   3 contributions
london
23 Jan 2010 | Trip type: Couples

We have stayed here on a number of occasions as it is near to our family. The hotel and grounds are really quite pretty but all the times we have stayed we felt that the breakfast experience lets this hotel down. The 1st time we stayed, at breakfast it looked like there were only 2 staff rushing about trying to... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments onto this website. We check this website regularly to ensure we capture all of our guests feedback. We apologise that your breakfast experience did not meet with your expecations and I have forwarded your comments to our Operations Manager so a full investigation can be started. It was disappointing to...

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4 of 5 stars
debKent   1 contribution
Kent
21 Jan 2010

My daughter held her civil wedding ceremony, wedding breakfast and reception at the Selsdon and i would recommend it. I would also compliment the banqueting manager who was present right up until late in the evening and who was extremly helpful ensuring that everything went smoothly. The food served at the wedding breakfast was great and we recieved many compliments... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments onto this website. We check it regularly to ensure we capture all of our guest feedback. We were pleased to read that your event went well and that our Banqueting Manager was on hand until the end of your event. We were disappointed to read that you found our co-ordination...

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1 of 5 stars
EtoileSanderstead   6 contributions
Sanderstead
4 Jan 2010 | Trip type: Solo travel

My friend treated me to a voucher for a beauty treatment at this hotel. I got to the hotel's "leisure centre" at about 9.55 a.m. (it was raining and cold outside - telling you this for background info!). My appointment was for 10. No signs of life there and doors locked. A couple of other ladies (visiting swimming pool) standing... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments onto this website. We value all our customers feedback and check this website regularly. I apologise for the shortfall in our standards of service and the state of the Leisure Club and beauty treatment rooms on your last visit. We were disappointed to read that you did not contact the...

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4 of 5 stars
wolfman6971   1 contribution
london
1 Jan 2010 | Trip type: Family

I recently got married at this hotel and can honestly say that my wife and I had a wonderful few days at this hotel. I grant you it could do with a little brush up on the fixtures and fittings but overall the hotel has great character in beautiful grounds for all your guests to enjoy.over the course of the... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments onto this website. We value our customers feedback and monitor this website regularly. We were pleased to read that your special day went to plan and that the Hotel met with your expecations. You may be pleased to read that the Hotel has planned some refurbishment during 2010 which will...

A 4* joke!!
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1 of 5 stars
KIKIScotland   1 contribution
Scotland
17 Dec 2009 | Trip type: Business
1
person found this review helpful

I stayed at the Selsdon park hotel in early December. From start to finish the hotel was a disaster. From the outside it looks lovely and I was looking forward to my stay, however as soon as I checked in things went down hill rapidly! Trying to navigate to the room was the first obstacle. The hotel has a quaint... more

Management response from
Jon Upchurch, Revenue Manager

Thank you for taking the time to upload your comments onto this website which we check regularly as we value our customers feedback. We apologise that you found it difficult to get to your bedroom - as the original building dates back as far as 861AD and further bedrooms have been added over the years part of the Hotel charm...

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Selsdon Park & Golf Course Also Known As

  • Selsdon Park Hotel Course
  • Selsdon Park Croydon
Address: Addington Rd, Sanderstead-South Croydon, Croydon CR2 8YA, England
Croydon hotels Selsdon Park & Golf Course
3.0/5.0
138
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