the service was terrible, no body in charge , one poor girl trying to run the restaurant , the rest of them didn't seem interested , every other patron we saw them apologising too. when are food arrived it was a joke, what a disgrace. It was our anniversary would have rather gone to a builders cafe. more

I did not stay here but we were passing through on our way so we thought we would grab some breakfast, not cheap and they completely got our order wrong and then expected us to pay for an order they just made up! The service was terrible with no sauces,butter etc available without getting up to ask. The staff were... more

I booked in for a three night stay for work. Staff were polite and friendly. Room very depressing, in the attic, no blind, very unpleasant looking shower. Management were baffled by a request for local information, eg where to eat, things to do, which I consider to be standard in a hotel. Appeared to be no other guests, again quite... more

From the website it looked great but what a disappointment.The central heating banged all night and the noise from movement in the room above ensured we had a poor night.The decor was tired and outdated., the headboard not attached so banged against the wall and the bedside table was too far from the bed to reach. There was no channel... more

During my stay at The Bridge I enjoyed not only the location and beautiful surrounds, but also the friendly staff and tidy rooms. Whenever a request was made to the staff during my stay, they were always friendly and polite and helped me in any way they could. The food in the restaurant was lovely - especially the homemade cakes... more

Pleasant rooms, very friendly staff. Interestingly different ambience to the restaurant. Staying there as it was location of son's wedding reception which was handled with consummate professionalism. Nice setting with pleasant views and attractive walks. Central heating in newest extension needs attention as it sounds like the LSO percussion section practising when it starts up in the morning! more

From the road the Hotel looked inviting, though actually finding the entrance from the road was hairy at night as the dip in the kerb was unmarked by anything. From the car park you walk through the cafe area to reach reception which seemed a little strange at the time, but the cafe area itself is very modern, clean, well... more

Bed and breakfast with café/bistro. My very cramped single room although clean was desperately in need of a revamp. With cables running across the carpet from the four-way cable extension to a twenty year old television which only just worked on three channels and a bathroom that needed modernising. The room made me think of what a back street b&b... more

We booked the bridal suite for our tenth weddng aniversary - and we were not disappointed! We specifically did not want a bland chain hotel where each corridor looks the same as hundreds the world over. This hotel fit our bill really well. On entering you have to walk through the cafe - this felt a little strange but then... more