My partner and I have just returned from an incredible stay at the Nutfield Priory where we were celebrating my 30th birthday. As it was a surprise I didn't have an opportunity to read any of the reviews before going - I'm glad I didn't. I am surprised to now read reports of the service being terrible; we experienced nothing... more

The Nutfield Priory looks really lovely on the website and also in reality. It is such a shame that at least half the staff don't care. We arrived on Easter Saturday lunchtime hoping for a delicious lunch. Instead we had to wait in the bar for one and a half hours for a really mediocre plate of sandwiches. Finally at... more

Me and my partner decided to go away for 1 night during Easter. We have used Handpicked hotels in the past for the quality of the hotels. This time we went for Nutfield Priory. We arrived at 2:30pm and got a very cool welcome from the receptionist (no hello - just "name"? . We were then told that due to... more

We contacted the hotel at the last minute for a much needed break and they were very helpful and professional on the phone. On arrival, we were greeted by Gary on reception and he was extremely helpful, accomodating and welcoming. We were taken to our room, by another really helpful member of staff, Peter. They couldn't do enough for us... more

I booked a weekend break at the Nutfield Priory for my partners b-day. Looks great when you approach, the check in staff were helpful. Arrived 2.30 was told room was not ready, and they would call my mobile when it was. Went to the bar, waited 10 minutes to be served as there was no one around. 3.30 came and... more

We booked one of the winter breaks that the hotel was offering for last weekend. We were in a classic room, which was more than comfortable, and in fact quite luxurious in many of the features, such as the plasma tv and bathroom facilities. A bottle of wine was awaiting us. We used the spa/health facilities on arrival. The pool... more

Wow, wow, wow! This has to be the most delightful hotel I have ever stayed at. This old victorian manor house is stunning. Our room was very contemporary, with a plasma tv, dvd player, sofa chairs and a speaker system, which allowed us to hear music in the bathroom! We had a wonderful view onto stunning countryside. The evening meal... more

We visited the hotel just for a Champagne tea for eight people to celebrate a special birthday. Completely lived up to expectations - the sandwiches, large scones, cakes/pastries were delicious and home-made - the preserve was delicious too. The staff were helpful, friendly and polite. We had tea in the library in the large bay window - better views in... more

I booked this stay through the handpicked hotels website due to a winter offer they were promoting. Only after booking did I stumble across the reviews on Tripadviser. Overall, my girlfriend and I enjoyed our stay. However, less tolerant individuals could be very frustrated by the massively fluctuating service levels we were provided with. Firstly, the Spa. The short walk... more