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All 6 Washington hotels

Holiday Inn Washington

3.0 of 5
Emerson District 5 | Emerson Road, Washington NE37 1LB, England
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Holiday Inn Washington
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Ranked #2 of 6 hotels in Washington
Most recent review
4 of 5 stars Reviewed 18 June 2013
MacyGriff Bristol
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217 reviews from our community

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Traveller rating
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Date Rating
Bristol
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

We stayed here overnight after a wedding at Beamish Hall. We checked in earlier than stated on the sheet, which the hotel were very accomadating over (I had rang during the week to check this) We arrived there after midnight & settled into a very clean and comfortable room. There was tea/coffee making facilities & a good sized TV. Beds... More

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england
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

This was my third vist to this hotel and again I was delighted with my brief stay. The staff were once again helpful,cheerful and efficient. And unlike the coach party people who may have different expectations, I found the food wholesome, well presented and great value.

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See 2 more reviews by mbooth for Washington
Norfolk UK
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 14 June 2013 NEW

Was on a coach holiday, stopped 3 nights at this hotel. In general the hotel is dreary and depressing, in desperate need of a makeover. The rooms were tired, dated although clean enough. The food in the evenings was dreadful, tired veg, soggy potatoes and worse than school dinners. After a lot of complaints it did improve on the last... More

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Basildon, England, United Kingdom
1 review
2 of 5 stars Reviewed 12 June 2013 NEW

room was clean and basic, food was school dinner quality if not poorer. no organisation, buffet style food but new food was put on top of old food. breakfast was better, I was on a coach tour and they couldnt' seem to cope with demand of large number being seated at the same time

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Durham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 9 June 2013

On Sunday 26th May we were married at the Holiday Inn Washington. I do hope that we can do justice in this review to how great this whole experience was for us. Over the year or so in the run up to the big day we dealt with the lovely Michelle Christie who was our allocated Wedding Planner. We hope... More

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Staffordshire, UK
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 June 2013

Good room, clean and tidy, comfortable bed, but old and ineffective double glazing means constant traffic noise from the A1 However the hotel does not appear to be geared up to handle coach tours when it comes to serving food in the restaurant. Evening meals were poor school dinner standard, poorly presented, with pretty chaotic service and no opportunity to... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review
12 June 2013

Dear Reviewer I was disappointed to read the feedback from your recent stay with us and I am very sorry that it didn't fully live up to your expectations. I have discussed your feedback in detail with the hotel management team in order to address the issues you raise for the future. I would be happy to discuss your concerns... More

Warwick
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 June 2013

The very warnest of welcomes greeted us for our overnight stay, and everything about this Hotel was just right. The rooms were comfortable, clean and convenient. The food in the restaurant was very good, and the bar had a excellent choice of brews and other drinks. A real find and terrific value for money.

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review
12 June 2013

Dear Reviewer Thank you for taking the time to share your recent experience with us here in Washington. I was delighted to hear what a great stay you had enjoyed and in particular appreciate your feedback on the genuine warm welcome. We hope to welcome you back again soon. Yours sincerely Francis Hindle General Manager More

ls28
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 31 May 2013

Went to a wedding over the bank holiday weekend. The wedding was on Sunday afternoon at first the staff seemed to be panicking as they had a wedding also on the Saturday. But the staff were very helpful and the food for the wedding breakfast was very good. Also the buffet in the evening was excellent also. The building looks... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review
12 June 2013

Dear Reviewer Thank you for taking the time to review your recent stay with us here on TripAdvisor. I was delighted to read that you enjoyed the wedding and had a comfortable stay with us. I have shared your feedback regarding the bacon with the kitchen team for future reference. We hope to be able to welcome you back soon.... More

barnsley
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 May 2013 via mobile

Another visit to this hotel and not disappointed.Great,friendly staff keen to help.Good food in the restaurant,for dinner and breakfast.Nice room ,enjoyed our stay as on previous visits Will return again

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review
30 May 2013

Dear reviewer Thank you for taking the time to share your recent experience here on TripAdvisor. As a loyal returning guest, your feedback is very much appreciated, and rest assured will be shared with the hotel team members. We look forward to seeing you again soon. Yours sincerely Francis Hindle General Manager More

Oulton Broad, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 May 2013

We stayed for four nights, the dining staff were very good and helpful although rushed off their feet and you did feel sorry for them. It was very busy there with weddings go on as well as several coach parties, and whilst the staff did the best they could it wasn't as good as it could have been. It seemed... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review
30 May 2013

Dear reviewer Thank you for taking the time to share your recent experience of Holiday Inn Washington here on TripAdvisor. It was certainly a very busy weekend when you stayed with us and your acknowledgement of the team's hard work is very much appreciated. I hope that we can welcome you back to the North-East sometime soon. Yours sincerely Francis... More

 
 
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Additional Information about Holiday Inn Washington

Also Known As:
Holiday Inn Washington Hotel
Holiday Inn Washington Hotel Washington
Washington Holiday Inn
Holiday Inn Washington Tyne And Wear
Address: Emerson District 5 | Emerson Road, Washington NE37 1LB, England
Region: United Kingdom > England > Tyne and Wear > Washington
Amenities:
Bar/Lounge Business Centre Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Washington
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Holiday Inn Washington is an ideally located hotel, just off the A1M junction 64. Centrally located between, Historic Durham, Sunderland and Newcastle City The hotel offers a 'Go Green' Environmental Room in association with Tree Appealplanting trees on site and across the UK. This is a well established, comfortable hotel, with free car parking, noted for its friendly staff. The Hotel has a Traders Restaurant a newly refurbished lounge and bar area.Kids Stay & Eat Free*. The hotel has 136 fully air conditioned bedrooms, including family and accessible rooms. Only a short drive from Europes largest Shopping Centre - the Metrocentre, Newcastle City Centre, the award winning Beamish Open Air Museum, Sunderland Glass Centre and Durham County Cricket Ground. The North East coastline and Angel of the North are also within close driving distance.*Terms & Conditions apply. ... more   less 
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